Customize Authorization Levels¶
Open the Customize Authorization Levels form (default menu Apps Management > CUCM FAC Management > Customize Authorization Levels) to access the list of valid authorization (auth) levels and optional text. These instances are hierarchy specific so you can have different codes/text for different hierarchies, e.g. different customers or areas of the business.
The list of auth levels available in the drop-down can be customized. By default, numeric values 0 to 250 are shown.
If a Customer only requires for example 0 to 6 auth levels, then a provider administrator can clone, edit and save those instances to the lower hierarchy level. Descriptive text can also be added to the cloned auth level first by adding a ‘-‘ and then a ‘description’ after the numeric value, for example:
1-Allow Local Calls, where:
‘1’ is the numeric value that gets selected on the Unified CM
‘-‘ is the delimiter that separates the numeric value and description
‘Allow Local Calls’- is the (example) friendly description that describes the numeric value action
Once cloned to Customer level, only the cloned versions are displayed in the Authorization Level drop-down when adding forced authorization code at Customer level or lower.