Offboard Voss Insights Assets¶
Unified CM- and Unity Connection Clusters that have been integrated with VOSS Insights Servers are offboarded in two ways.
Note
While an asset can be offboarded, the feature does not currently allow for the modification of any existing monitoring on UC Apps.
Deleting the UC app¶
When a Unified CM or Unity connection server or cluster that was integrated with a VOSS Insights arbitrator server is deleted, the asset, customer specific probes, profiles, credentials and related data are removed from the arbitrator. The VOSS Insights arbitrator data syncs for the UC app are also removed. See the Offboard workflows below.
Offboard Assets¶
The Offboard Assets menu provides for the removal of the clusters associations by arbitrator server in a batch.
Select Offboard Assets. You will be asked to choose a customer level hierarchy.
From the Assurance Arbitrator Server drop down, select the arbitrator to offboard assets.
Select assets currently associated with the arbitrator shown in Available transfer boxes. Offboarding is set by moving these to the Selected boxes.
Click Save.
Inspect the Transaction Log to see the transactions and sub-transactions.
Offboarded Unified CM and CUC servers in a cluster remain and show Monitoring details with specific Assurance Arbitrator Server instances disabled.
Additional Tool to Offboard Single Servers¶
A View is available that is not in the menu, but it has access profiles enabled for provider and higher level administrators, so that single assets can be offboarded. They can be added to menus if needed:
Offboard One Assurance Asset
This tool allows you to carry out the tasks on the form by selecting:
Assurance Arbitrator Server
Asset: Cisco UCM/CUC Server
Offboard workflows¶
When a Unified CM or Unity Connection server (asset) is unassociated with a VOSS Insights Arbitrator, the following updates are made by VOSS Automate on the arbitrator.
The transactions for these can be seen on the transaction log.
Remove asset (the server)
Remove or refresh asset group
Remove probe (performance monitoring)
Remove probe group (customer specific) - see Probes, Group Names, Profiles and Timings
Remove relevant credentials on Arbitrator - by default the ADMIN user credentials set up on VOSS Automate
Remove profiles in VOSS Insights Arbitrator: Probe Group > Templates/Profiles - see Probes, Group Names, Profiles and Timings.
For Unified CM, remove the application user if this is a Publisher.
The UC app Monitoring details will show the arbitrators un-selected.