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Correct Device Based Routing Class of Service to Enable Single Number Reach

Prior to VOSS Automate 11.5, country dial plans were configured with the PreDBRteSel-PT route partition in the site DBRDevice Calling Seach Space (CSS). This configuration causes problems with Single Number Reach(SNR). The correction is to remove the PreDBRteSel-PT route partition from the site DBRDevice calling search space, and add it to each Device Based Routing Class of Service CSS for the site.

If you have deployed country dial plans, correct the deployed CSS using Correction for SNR If Dial Plan Deployed.

If you have not deployed country dial plans, and have not done a new install of VOSS Automate 11.5, correct the country dial plans schemas using Correction for SNR If Dial Plan Not Deployed.

  • Correction for SNR If Dial Plan Deployed

  • Correction for SNR If Dial Plan Not Deployed

Correction for SNR If Dial Plan Deployed

Use this procedure to correct site level Class of Service CSS to enable Single Number Reach.

Do this procedure for each site that you have deployed a site dial plan to.

  1. Sign in as a provider administrator.

  2. Set the hierarchy path to the site.

  3. Select Device Management > CUCM > Calling Search Spaces.

  4. Click the Cu<CustomerId>-<ISOCountryCode>DP-DBRDevice-CSS calling search space.

  5. Click - to remove the Cu<CustomerId>-<ISOCoutnryCode>DP-PreDBRteSet-PT route partition.

  6. Click Save*.

  7. Select Dial Plan Management > Site > Class of Service.

  8. Click a device base routing (DBR) Class of Service CSS.

  9. Add the Cu<CustomreId>-<ISOCoutnryCode>DP-PreDBRteSet-PT route partition.

    1. Scroll down to the last route partition.

    2. Click + to add a route partition.

    3. Set the Index to one more than the last index value.

    4. Select Cu<CustomerId>-<ISOCoutnryCode>DP-PreDBRteSet-PT for the route partition.

  1. Click Save.

  2. Repeat steps 8 through 10 for each DBR Class of Service CSS.

Correction for SNR If Dial Plan Not Deployed

Use this procedure to update site country dial plan schemas to correct the device based routing Class of Service CSS. This correction enables Single Number Reach when the country dial plan is deployed to the customer site. Do this procedure for each affected country dial plan schema.

  1. Sign in as a provider administrator.

  2. Select Dial Plan Management > Advanced Configuration > Dial Plan Schema.

  3. Click the country site schema HcsGenericSite<ISOCoutnryCode>DP-V<Version>-SCH. Edit the instance at the provider hierarchy node.

  4. Click the Calling Search Spaces tab.

  5. Click the {{pwf.HcsDpUniqueSitePrefixMCR}}-<ISOCountryCode>DP-DBRDevice-CSS

  6. Click More under the Partitions column.

  7. Click - to remove the {{pwf.HcsDpUniqueCustomerPrefixMCR}}-<ISOCountryCode>DP-PreDBRteSel-PT partition (index 2).

  8. Click a device base routing Class of Service CSS.

  9. Click More under the Partitions column.

  10. Click + next to the last route partition.

  11. For Route Partition Name, enter {{pwf.HcsDpUniqueCustomerPrefixMCR}}-<ISOCountryCode>DP-PreDBRteSel-PT, where the <ISOCountryCode> is the three character country ISO code for this schema file (for example. USA).

  12. For Index, enter a value that is one greater than the current highest route partition index.

  13. Repeat steps 8 through 12 for each device based routing Class of Service CSS in the site country dial plan schema.

  14. Click Save.

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Dial Plans for Caribbean Countries Overview