Prerequisites

End-user provisioning with VOSS Automate depends on the completion of the following customer onboarding tasks:

  • Devices defined (Cisco Unified Communications Manager, UC applications, WebEx)

  • Network Device Lists (NDLs) created

  • Single Sign On enabled, if necessary

  • LDAP integration enabled, if necessary

  • Any customer equipment to be monitored defined

  • Customer sites defined with associated NDLs

  • Directory Number Inventory configured

  • Voice Mail service defined and associated with a customer