Overbuild for Microsoft

Important

It is recommended that VOSS Automate training and/or VOSS Services are engaged during the initial use of the feature to help ensure optimized processes and guidance.

The Overbuild feature enables Provider and Reseller Administrators to integrate existing, deployed Microsoft Tenants into VOSS Automate without re-provisioning, unless required.

In VOSS Automate, a Microsoft Tenant shows the combined and specific details of a MS Office 365 and MS Teams tenant.

Overbuild provides tools to help the administrator manage Microsoft Tenant data synced from existing configurations.

While a Microsoft Tenant does not contain such VOSS Automate components as a hierarchy or a subscriber, the relationship with Microsoft Tenant components makes it possible to, for example, create a VOSS Automate subscriber at a site hierarchy during the Overbuild process. The necessary filters can be set up and workflows, macros, and brownfield move processes are available for this purpose.

After overbuild is run for the first time, a schedule is created in VOSS Automate that can be set up to run at a selected interval.

The table describes overbuild logic for handling users and subscribers:

Component

Description

Users

The synced in Microsoft Tenant user is moved to the site, based on the MS 365 model filter criteria selected for the site in the site overbuild defaults. To allow this, ensure you select Include Site for Overbuild and Microsoft Users (on the Overbuild Defaults tab in the site defaults).

To view the number of Microsoft users at the hierarchy level (MS 365 users, MS Teams users, and MS Exchange users), go to Overbuild > Overview Tool.

Subscribers

A Microsoft tenant user can be set up for Enterprise voice using Quick Add Subscriber. See Quick Add Subscriber for Microsoft Users.

Configure Overbuild Site Defaults for Microsoft

Pre-requisite:

Note

  • Ensure the NDLs are configured for the overbuild by adding tenant details, including MS Exchange details if you wish to move mailboxes to the site in the overbuild.

  • All Microsoft elements must be moved to customer level in a sync before running the overbuild, which moves these elements to the sites.

To configure a site for overbuild:

  1. In the VOSS Automate Admin Portal, go to (default menus) Overbuild > Site Defaults.

Note

Alternatively, go to (default menus) Site Management > Defaults and select the Overbuild Defaults tab.

  1. Select the Overbuild Defaults tab.

  2. Configure the following:

    • Enable Include Site for Overbuild

    • Enable Microsoft Users.

    • From the MS 365 User Model Filter Criteria dropdown, select the relevant filter. For more information about filters, see Model Filter Criteria for Microsoft.

Run Overbuild

  1. In the VOSS Automate Admin Portal, go to (default menus) Overbuild > Run Overbuild.

  2. Choose the site.

  3. In a Microsoft-only environment, select only Microsoft Users to include in the overbuild.

    Note

    This allows Microsoft users to move to the site. VOSS Automate looks at the MS user, and checks whether it has MS Teams and MS Exchange, and moves these elements to the sites along with the user.

  4. Save your changes to run the overbuild.

Note

The overbuild:

  • Imports and provisions subscribers, including number assignment (INIs).

  • Moves assigned numbers to the number inventory, flagged with the user’s name, location (customer or site), number status (Used when assigned, else, Available), and the relevant vendor (Microsoft, in this case).

The number management step occurs on sync, overbuild, as well as in a number audit. You can run a number audit anytime to verify that numbers are correctly flagged as used or available (via Number Management > Audit Number Inventory) - see Audit Number Inventory.

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