Create a Site Dial Plan (provider deployment)

Prerequisites

A site dial plan cannot be created until a customer dial plan is created for the customer. There are attributes that are defined in the customer dial plan that are needed when creating a site dial plan.

A site dial plan does not get created automatically for a site when a site is created. Perform this procedure to associate a site dial plan with the site. After the first site for a specific customer is deployed, the customer-level dial plan elements are provisioned on Cisco Unified Communications Manager (Unified CM), followed by the site-specific dial plan elements. Each subsequent site only has site-specific dial plan elements to provision, so it takes less time to create. If there is more than one site for a customer, do not forget to apply the site dial plan to each site.

Note

Step 13 of this procedure takes a few minutes to provision the site dial plan, especially for the first site.

Each site can have one site dial plan only.

Perform these steps:

  1. Log in as the Customer Administrator or Provider Administrator. For a list of the roles and tasks that can be done at each level, see Dial Plan Roles and Privileges (provider deployment).

  2. Set the hierarchy path to the site for which you want to create a site dial plan. If the hierarchy path is not set to a site, you are prompted to choose a site.

  3. Choose Dial Plan Management > Site > Dial Plan.

  4. Click Add to add a Site Dial Plan.

  5. Modify the External Breakout Number if desired. The External Breakout Number is the PSTN prefix that is used when deploying a country dial plan. For Cisco HCS Type 1 to 4 dial plan schemas, you deploy country dial plans at the customer level. The country dial plan is not pushed to Unified CM until the first site associated with a given country is deployed. For example, if a site is associated with the United States, and it is the first site dial plan being created for the USA, the US country dial plan is deployed as part of creating the site’s dial plan. Default is 9. The External Breakout Number is one digit in length.

    Note:

    We support only one External Breakout Number for each country. For example, all sites within USA have the same External break out as the first site within USA.

  6. Enter the Site Location Code using a maximum of eight digits. The SLC must be unique across sites for a customer. Note: If the Customer Dial Plan does not use SLCs, this field does not appear.

  7. Perform one of the following for sites without Inter-Site Prefixes (ISPs):

    Note: This field appears if your Customer Dial Plan does not use ISPs; for example, HCS Type 3 dial plans (SLC, no ISP, DN=SLC+EXT)

    • Select the Use extension prefix? check box if your customer dial plan has an extension prefix defined and you want this site to use the extension prefix, OR

    • If an Extension prefix is not defined in the customer dial plan for this site, go to the next step.

  8. Enter the Area Code. Enter zero or more valid local area codes for the site. Specify the length of the subscriber part of the PSTN number for each area code. The Area Code is used to generate the PSTN local route patterns for the site. For example, in the USA, if area codes are added for Dallas, Texas, the area codes could be specified for local dialing as 214, 469, and 972 with a subscriber length of 7.

  9. Enter the Local Number Length. Local Number Length is the length for the subscriber section of the entire E.164 number.

  10. Select the Area Code used for Local Dialing check box if the area code is needed for local dialing from this site. In the US this setting determines whether you use 7-digit or 10-digit local dialing.

  11. Choose the Published number from the drop-down of available E.164 inventory numbers, or enter a custom number.

    The site published number is the default E.164 mask when a line is associated to a phone at a particular site.

  12. Choose the Emergency Call Back Number for the site from the drop-down of available E.164 inventory numbers, or enter a custom number.

    The site emergency call-back number is the calling number when initiating an outgoing emergency call. It can be used when you use Extension Mobility and make an emergency call from a site other than your own. It can be used when the emergency call goes out to the PSTN network, when the system includes the site emergency number so that the origin of the call is known. The system adds this calling party transformation to the DN2DDI4Emer-PT partition.

    Note:

    The emergency call back number is not the number to dial for an emergency. Instead, it is the number used to identify the calling party for emergency calls originating from a particular site.

    Note: Under the Emergency Call Back Number drop-down, there is a Site ID read-only field. The Site ID is a unique, auto generated, read-only number for each customer site which is prefixed to elements as an identifier (for example, Cu4Si2 indicates Customer 4, Site 2).

  13. Click Save to add the Site Dial Plan you defined. The site information is loaded on the Unified CM, and is identifiable by its Customer ID, Site ID prefix.

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Create a Customer Dial Plan (provider deployment)

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Update a Site Dial Plan (provider deployment)