Site-to-Site User Move Transaction Log Errors

Transaction log errors occur with a site-to-site user move, if the following conditions are not met:

  • Each site is not in the same country.

  • Sites must have the same types of dial plans (SLC vs. Non-SLC).

  • The target site data/SiteDefaultsDoc contains the needed default settings (that is, they are not empty or null).

  • Move is not outside the sync_to_hn.

  • Role is valid at move to site.

  • UC applications resources are set to false.

Review the transaction log for error messages and actions to resolve the errors.