Webex Teams Licenses¶
This provides a condensed view of the Webex Teams Licenses consumed and available at the selected hierarchy level.
Click Webex Teams > Licenses to open the Webex Teams Licenses list view. The list view provides the following information:
Name (of the license)
Total Units (total number of licenses available)
Consumed Units (the number of licenses still available)
Location (where the licenses are available and used)
Webex Teams license usage counts are’t automatically updated in VOSS Automate after licenses are assigned (that is, after assigning a subscriber with Webex Teams services). For this reason, it is recommended that you create a schedule to periodically sync Webex Teams user licenses.
Webex Teams user license syncs may be actioned manually:
Admin Portal |
To sync Webex Teams users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex Teams Roles Licenses Go to (default menu) Administration Tools > Data Sync and run the |
Business Admin Portal |
On the Webex Teams Quick Actions card at the customer hierarchy, select Sync Licenses. |
Important
Webex Teams Licenses need to be synced after upgrading to release 21.1:
Execute the Data Sync named
SyncSparkRolesLicenses<CUSTOMER_NAME>.If the Webex Teams organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex Teams Customer Access.
If the Webex Teams organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex Teams Customer Access.
Only licenses synced and managed by VOSS Automate will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.
Note
This process only collects data at customer and site levels.