Emergency Handling¶
Emergency handling is device-based. It uses the device pool local route group to handle call routing. When a phone has no Direct Inward Dial (DDI) or the phone has DDI but it is in a remote location, emergency handling uses the Site’s Emergency number.
The implementation is as follows:
An Emergency partition is created for each site.
For Device-Based Routing (DBR), a DeviceDBR CSS is created and for Line Based Routing (LBR) an EmerCSS is created. Both CSSs are country and site specific and they contains the Emergency partition.
Emergency Number translation patterns are added to the emergency partition when a site dial plan is added. This translation pattern leverages the UseOriginatingCSS, prefixes the called number with **104 and the calling number is prefixed with *1*LRID* to uniquely identify the calling site.
An Emergency route pattern matching **104 is added to the emergency partition with the route list set to use the Device Pool Emergency Local Route Group.
Emergency Calling