Configure CTI Port¶
This procedure adds and configures a CTI port.
Perform these steps:
In the Admin Portal, go to (default menus) Subscriber Management > Phones.
Click Add to open the Phones/New Record page.
Set the hierarchy level (Provider, Reseller, Customer, Site).
Configure options on the Phone tab:
At Device Name, enter a unique name for the Local CTI Port pool name. For example, use the following format for the device name (LCPxxxxFyyyy):
LCP identifies the CTI Port as a local device.
xxxx is the peripheral ID for the Unified Communications Manager PIM.
yyyy is the local CTI Port.At the Product drop-down, choose CTI Port.
Enter a description for the Local CTI Port.
At Device Pool Name, choose the appropriate device pool.
Configure options on the Lines tab:
Click the Plus icon (+) at Line to add a new line.
At Pattern, choose a unique directory number for the CTI port.
Leave default values unchanged.
Go to Subscriber Management > Phones.
Click the Plus icon (+) to create a new CTI port.
Set the hierarchy level (Provider, Reseller, Customer, Site).
Configure options on the Phone tab:
At the Product drop-down, choose CTI Port.
At Device Name, enter a unique name for the Local CTI Port pool name. For example, use the following format for the device name (RCPxxxxFyyyy):
RCP identifies the CTI Port as a Network device.
xxxx is the peripheral ID for the Unified Communications Manager PIM.
yyyy is the Network CTI Port.
At Description, enter a description for the Local CTI Port.
At Device Pool Name, choose the appropriate device pool.
Configure options on the Lines tab:
Click the Plus icon (+) to add an entry for a new line.
From the Pattern drop-down, choose a unique directory number for the CTI port.
Leave default values unchanged.
Click Save.