Provisioning Emergency Calls

Additional provisioning is not required for emergency calls since VOSS Automate provisions 911 as part of the United States country scheme, and 999/112 is provisioned as part of the United Kingdom country scheme. For more information, see “Emergency Handling”.

  1. When creating a site dial plan, enter the emergency number in the Emergency Number field.

    This is the Site Emergency Published Number; it is sent if the line that makes the emergency call does not have DDI. Then, if there is a callback, the Site Emergency Published Number is dialed.

  2. Ensure that a Local Route group is set up with SLRG-Emer set to the Route group. Refer to “Associate Local Route Groups to a Device Pool”.