Site Defaults Doc Templates¶
When a provider hierarchy is created in VOSS Automate, a workflow creates
a default Site Defaults Doc Template (SDD template)
called PROVIDER_TEMPLATE at the provider level.
The data in this template is in turn used to generate a customer-level
default SDD template called CUSTOMER_TEMPLATE for each customer added to the system
under the respective provider hierarchy.
When creating a site, a SDD instance is created on the site using the CUSTOMER_TEMPLATE.
The site level SDD is useful for managing multi-site, multi-country customers and allows a provider administrator
(or higher) to define geo-specific information at a site level, allowing multinational sites to stay in sync.
The site level SDD has the same name as the new site, and is also pre-populated with several default values. Site level SDDs provide the default values for several of the tasks performed during onboarding.
For Provider deployments, when creating a Cisco HCS site dial plan, the site defaults on the site are updated with dial-plan-related attributes that are affected by the deployed site dial plan. Any related existing values are overwritten. When the site dial plan is removed, these values are reset (set to empty) in the site defaults.
Administrators with the required permissions can modify the PROVIDER_TEMPLATE and CUSTOMER_TEMPLATE
SDD templates as required in order to customize SDD settings in the template during the creation
of lower level SDDs and SDD templates. The default SDD templates are shown in the list view of the
Site Defaults menu.
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