Set Localization Language at Hierarchy Node¶
A default language can be set at any hierarchy node. Users and local administrators will inherit the default language from the nearest hierarchy node in the hierarchy tree that has a default language set. If no default language is specified, English is used. The default language can be overridden for an individual user or local administrator under User Management.
Perform these steps:
Log in as provider, reseller, customer, or site administrator.
Set the hierarchy path to point to the node where you want to set a default language.
On the Localization Language form (default menu Hierarchy Management > Localization Language) click Add.
From the Language drop-down, choose the default language and click Save.
As an example, a provider has not set a default language at the provider level. The provider has a reseller in Germany, so the default language at the reseller is German. But that reseller has a customer in France, so the default language at that customer level is set to French. In addition, the customer in France has a site in Italy, so the default language for that site is set to Italian. In this scenario, users that are not under the reseller have English as their language by default.