Cisco Overview

This topic provides a high-level, example task workflow for configuring VOSS Automate for Cisco, and for onboarding customers and users.

Note

  • This example task overview excludes customization and some optional configuration.

  • References to HCM-F and Shared Data Repository (SDR) are only relevant if installed.

  • Shared applications are configured at the Provider or Reseller level. Dedicated applications are configured at the Customer level.

Before you begin

  • Any UC Applications to be used for provisioning customer sites and users must be installed and ready.

  • For WebEx Cloud, the required licenses and accounts must be available for provisioning.

Task Overview

  1. Create a Provider.

  2. Optionally, Create a Reseller

  3. Create a Customer at the appropriate Provider or Reseller hierarchy level.

  4. Set Up CUCM Servers

  5. Optionally, configure WebEx and UC applications at the appropriate hierarchy level:

    1. Configure Cisco WebEx.

    2. Manage Cisco Unity Connection (CUC).

    3. Set Up IM and Presence Service Servers.

  6. Add a Network Device List.

  7. Create a Site.

  8. Modify Site Defaults.

  9. Configure Northbound Notification if desired as described under “Set Up Northbound Notification”.

  10. Configure LDAP Server for Integration.

  11. Create a Filter to Move Users.

  12. Configure LDAP for User Synchronization.

  13. Move Users.

  14. Manual User Add to Cisco Unified CM.

  15. Perform end-user Collaboration Service provisioning. See Add a Subscriber.