Workflow for Deleting Subscribers¶
You can delete and unprovision subscribers as follows:
Use the Subscriber Management > Subscribers menu path.
Deleting a subscriber works differently based on:
The Subscriber Type
The subscriber’s Device Associations
Subscribers are typically of these types:
Non-LDAP Synchronized Users
Users created in VOSS Automate and pushed to Cisco Unified Communications Manager.
Users provisioned in Cisco Unified CM and synchronized to VOSS Automate.
LDAP Integrated at VOSS Automate Users
Users that are LDAP integrated at Cisco Unified CM and synchronized to VOSS Automate.
LDAP Synchronized Users
Users that are directly synchronized from an LDAP Server to VOSS Automate.
Subscribers can have these associations:
Associated devices, such as Phones, Extension Mobility, Single Number Reach, Voicemail, and WebEx.
No device associations.
When you delete a user using Subscriber Management > Subscribers, the system performs these tasks, depending on the user type and device associations.
User Type |
With Devices |
Without Devices |
|---|---|---|
Non-LDAP Synchronized Users LDAP Integrated at Cisco Unified CM Users |
Deletes all devices:
Deletes the Provisioning Status. |
Deletes the Provisioning Status. |
LDAP Synchronized Users |
Deletes all devices:
Deletes the user from Cisco Unified CM: device/cucm/User Removes the Cisco Unity Call Manager from the Provisioning Status. |
Deletes the user from Cisco Unified CM: device/cucm/User Removes the Cisco Unity Call Manager from the Provisioning Status. |