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Manage Hunt Groups

Overview

A hunt group is a combination of the following elements:

Element

Description

Hunt Pilot

A hunt pilot comprises a string of digits (an address) and a set of associated digit manipulations that route calls to a hunt list. Hunt pilots provide flexibility in network design. They work in conjunction with route filters and hunt lists to direct calls to specific devices and to include, exclude, or modify specific digit patterns.

Hunt List

A hunt list displays a set of line groups in a specific order, and then associates with one or more hunt pilots, and determines the order in which those line groups are accessed. The order defines the progress of the search for available directory numbers for incoming calls. A hunt list comprises a collection of directory numbers as defined by line groups.

A hunt list can contain only line groups. Each hunt list should have at least one line group. Each line group includes at least one directory number. A single line group can appear in multiple hunt lists.

Line Groups

Hunt groups provide a business context for the lines you choose as members of line groups. You will need to choose lines belonging to line groups, or any existing line groups that must be added to the hunt list members.

A line group allows you to define the order in which directory numbers are chosen. CUCM distributes a call to idle or available members of a line group based on a call distribution algorithm and on the Ring No Answer (RNA) Reversion Timeout setting.

The hunt pilot, hunt list, and line group combination are automatically associated via unique identifiers for the following:

  • The name of the hunt pilot and its hunt list is the same.

  • The hunt list’s line group members are set to the name of the associated line groups.

Searches can be performed on any of the details of the hunt pilot.

The site defaults auto-populates some values for hunt groups. To view or update the defaults, go to (default menus) Site Management > Defaults, choose a site to view its defaults, and locate the Default CUCM Hunt Pilot Partition field on the General Defaults tab. See Modify Site Defaults

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