Deployment Recommendations

  • Based on existing VOSS Automate provisioning workflow capabilities, we strongly recommend that you employ the LDAP Search feature for UDS. This provides many ancillary benefits such as reduced upgrade and data sync times, as well as smaller DB backups.

  • If this method is unacceptable for the customer environment, consider an alternative option for Bottom-Up Sync use cases, as described in the User Integration section.

  • If the local CUCM database does not contain a global directory, then 3rd-Party Integrations, for example CUAC, needing to search all users, require an LDAP integration not just a CCM Integration. CUAC, for example, supports integrating to a CCM database and a single LDAP bind, so take care to support the global directory from the Attendant Console.