Error Messages

The tables below provide:

  • an error code range reference

  • message details of the error codes

To inspect application log messages from the command line, set the debug level on and view the app log. Refer to the Platform Guide for more details.

voss set_debug 1
log view voss-deviceapi/app.log

The message strings are shown in their template format: references to specific properties are shown as placeholders that are represented by {} .

Note

For AuthError codes, the following rules apply:

  • For API version 11.5.3 and below, only the AuthError_11_5_3 table messages apply.

  • For API greater than 11.5.3, AuthError table messages override the corresponding AuthError_11_5_3 table messages, while the unchanged AuthError_11_5_3 table messages still apply.

RuleError

Message

HTTP Code

15000

Invalid hierarchy for this operation. Please select new hierarchy.

449

15001

Multiple devices found at this Hierarchy level. Please select device.

449

15002

Multiple network device lists (NDL) found at this Hierarchy. Please select a NDL.

449

15003

Network device list reference (NDLR) not found at this Hierarchy.

449

15004

Network device list (NDL) with pkid [{}] not found in available list. Please check NDL rule at the Hierarchy

400

15005

No network device lists (NDL) found at this Hierarchy.

449

15999

Error, (UNHANDLED_ERROR)

400

TransactionError

Message

HTTP Code

23000

Unable to determine Transaction ID.

400

23001

Transaction must be registered with valid user details.

400

23002

Transaction not found.

404

23003

Transaction must be viewed with valid user details.

400

23004

{} (MAX_INSTANCES_EXCEEDED)

400

23005

Invalid Transaction State: {}

400

23006

Transaction canceled.

400

23007

Transaction must be registered with the hierarchy in which it is executing.

400

23008

Transaction must be registered with model_type if pkid is provided.

400

23010

The current filter caused a long running request. Please add more filter fields, use Case Sensitive or change the criteria types to one of {}.

400

23011

Invalid choices field [{}].

400

23012

The [{0}] condition on field [{1}], is not allowed.

400

23013

Invalid start and end date range provided in filter.

400

23014

Invalid start and end ID range provided in filter.

400

23015

Invalid ID value in filter

400

23999

Error, {} (UNHANDLED_ERROR)

400

ListUtilError

Message

HTTP Code

20000

Invalid query dictionary, expected 1 key!

400

20999

Error, (UNHANDLED_ERROR)

400

AllError

Message

HTTP Code

999999

All Error

400

ForeignKeyError

Message

HTTP Code

24000

Could not resolve foreign key to {model_type} with “{attr_name}: {attr_value}”.

400

24999

Error, {} (UNHANDLED_ERROR)

400

ChoicesError

Message

HTTP Code

26000

Instance context for choices not valid, instance: {instance}

400

26999

Error, {} (UNHANDLED_ERROR)

400

CnfError

Message

HTTP Code

40000

Device change notifications are not supported for device {}.

400

40001

Device change notification data for device {} has been lost. Tracking data has been repaired and collector process will continue. Some changes may have been lost, please run a full sync on the device.

400

40002

Device change notification tracking data for device {} has become corrupted. Tracking data has been repaired and collector process will continue. Some changes may have been lost, please run a full sync on the device.

400

40003

Device change notification tracking DB write for device {} failed. The collector process will continue to attempt DB writes. Please investigate the database write failure. {}

400

40004

Device change notification data DB write for device {} failed. The collector process will continue to attempt DB writes. Please investigate the database write failure. {}

400

40005

Unable to repair device change notification tracking data for device {}. {}

400

40006

Too many unprocessed changes recorded for device {}. No new changes will be recorded until at least {} changes are processed. Please configure and run the necessary data syncs.

400

40008

Could not update pending changes data for device {}. {}.

400

40010

Unable to clear device change notifications for device {}. {}.

400

PackageError

Message

HTTP Code

17000

Unable to load package. Package ({}) depends on ({}) but it does not exist.

400

17001

Unable to load package. Package ({}) requires ({} {}) but {} is currently loaded.

400

17999

Unable to load package. {}

400

CascadeDeleteError

Message

HTTP Code

13000

Hierarchy path or pkid required

400

13001

Could not delete {} out of {} resources.

400

13002

Could not move the following resources that failed to delete: {}.

400

13999

Error, (UNHANDLED_ERROR)

400

WebExError

Message

HTTP Code

31000

[{}] Site Name or Site ID must at least be specified

400

CertificateError

Message

HTTP Code

25001

Certificate request cannot be exported while “Generate Certificate Signing Request” is not set.

400

25002

Certificate can only be imported when “Generate Certificate Signing Request” is set.

400

25003

Certificate upload failed.

400

25004

Uploaded file is not a certificate in .pem format.

400

25005

The SSL certificate expired.

400

25999

Error, {} (UNHANDLED_ERROR)

400

FileUploadError

Message

HTTP Code

39000

Can not determine supported file extensions.

400

39001

‘{}’ does not have a valid file extension.

400

39002

File is too large. Maximum permitted file size is {} bytes.

400

BulkLoadError

Message

HTTP Code

10000

File Upload Error for File Name : ({})

400

10001

File Encoding Error : ({})

400

10002

Only valid Excel xlsx files are accepted

400

10003

General Error; ({})

400

10004

{success} out of {total} items loaded successfully.

400

10005

Resource data was not found in worksheet ‘{worksheet}’.

400

10006

Both parallel and serial are not allowed in ‘{worksheet}’.

400

10007

Differing parallel_transaction_limit values are not allowed in ‘{worksheet}’.

400

10008

Invalid value of ‘{limit}’ for parallel_transaction_limit header in ‘{worksheet}’, should be left blank or a number between 1 and 100(inclusive).

400

10010

Data does not conform to schema; ({})

400

10011

Hierarchy not specified for row with data; ({})

400

10012

‘{user}’ is not permitted access to resources at ‘{hierarchy}’.

403

10020

Hierarchy ‘{hierarchy}’ was not found.

400

10021

Action ‘{action}’ not allowed.

400

10022

Action ‘{action}’ not allowed for model ‘{model}’.

400

10030

User ‘{username}’ is not allowed to {operation} {model_type}.

403

10040

Fields do not exist in {model}: {fields}.

400

10041

No search fields specified in row.

400

10042

More than one resource found. Search fields ‘{search}’.

400

10043

Resource not found. Search fields ‘{search}’.

400

10044

Malformed search fields: {fields}.

400

10045

Malformed fields{message}: {fields}.

400

10046

Can not find meta actions for specified resource instance.

400

10047

Malformed entity header ‘{header}’ in cell ‘{cell}’ worksheet ‘{sheet}’.

400

10050

Can not enforce data type ‘{data_type}’ on ‘{data}’. Row data: {row_data}

400

10051

An internal error occurred while processing workbook ‘{filename}’{note}

400

10052

The specified meta_prefix ‘{meta_prefix}’ in sheet ‘{sheet_name}’ is invalid.

400

10053

The specified meta_prefix ‘{meta_prefix}’ in sheet ‘{sheet_name}’ was not found in base headers.

400

10054

The following base headers ‘{headers}’ in ‘{sheet_name}’ are prefixed, but meta_prefix is not specified.

400

10061

No match for device ‘{device}’.

400

10062

XLSX File Error: ({})

400

CnfWarning

Message

HTTP Code

45000

Unprocessed changes at 75%% of limit for device {}. Please configure and run the necessary data syncs.

400

DataSyncError

Message

HTTP Code

29000

Could not find user executing data sync operation.

500

29001

User [{}] does not have {} {} permissions.

403

29002

Could not establish a test connection to the device. Verify that your device connection details are correct.

400

29003

Aborting operation. Reason: {}

400

29004

{} (CRITICAL_SUBTRANSCATION_ERROR)

400

29005

Auth Error while testing connection to device

400

29999

Error, {} (UNHANDLED_ERROR)

500

WorkflowError

Message

HTTP Code

7000

Workflow not found

400

7001

Maximum workflow recursion depth exceeded

400

7002

Invalid workflow script identifier {}

400

7003

Specified workflow script name {} not found

400

7004

Error looking up workflow script names against API

400

7005

Invalid workflow action

400

7006

{} (FAILED)

400

7007

Advanced Find Options invalid - Resource not found with options {}

400

7008

{} (CONDITION_CONSTRAINT)

400

7009

Advanced Find Options invalid - More than one resource found with options {}

400

7010

Network Device List {} does not contain an entry for type {}

400

7011

Workflow operation Sync not supported for type {}

400

7012

No target device found for Workflow Sync operation

400

7999

Unexpected error occurred.

400

ExpectError

Message

HTTP Code

35000

The expect binary is not present in the path on the server

500

35001

There was an error executing the expect script : {}

500

ResourceError

Message

HTTP Code

4000

Error, Cannot delete Hierarchy until all resources under it are removed

400

4001

Error, Duplicate Resource Found. {}

400

4002

Resource Not Found {}

404

4003

Failed to save {}. {}

400

4004

Failed to save {}. {}

400

4005

Model Type cannot be None when adding a new Resource

400

4006

Resource Parent {} not found

400

4007

Resource Meta structure corrupt for {}

400

4008

Cannot create a Resource without a Parent Hierarchy

400

4009

Failed to save {}. {}

400

4010

Cannot find Resource relation {}

400

4011

Cannot find target device for model type {} in current hierarchy context

400

4012

Cannot find summary attr [{}] in schema root

400

4013

Cannot perform operation, model {} already has one or more instances

400

4014

Cannot perform operation, resource is part of domain model {}

400

4015

Resource Meta structure corrupt. {}

400

4016

Badly-formed schema; “properties” missing for data type “object”

400

4017

Cannot perform operation, model {} is already referenced by one or more resources: {}

400

4018

Failed to execute {}. {}

400

4019

One or more errors occurred during import

400

4020

Transaction resource failed with errors {}

400

4021

Resources are not of the same type

400

4022

Model type for Resources not found

400

4023

Cannot move Hierarchy Node {} to {}

400

4024

Resource move failed with error {}

400

4025

Invalid business key {}, expected {}

400

4026

Cascade delete failed with error {}

400

4027

Invalid business key for import. Did not expect path, found {}.

400

4028

Resource move failed, Device at source hierarchy [{}] is different from the target hierarchy [{}]

400

4029

Resource [{}] cannot be accessed by user [{}]

403

4030

Cannot perform operation. Hierarchy Node Type [{}] is reserved.

400

4031

Search index is not up to date. Please notify your administrator before proceeding

400

4032

Attempting to create hierarchy node ‘{}’ is not permitted.

403

4033

Could not update reference cache, from: {}, reference: {}, error: {}

403

4034

Resource move failed, hierarchy [{}] of type [{}] does not contain an NDLR

400

4999

Unhandled Resource Error

400

MacroError

Message

HTTP Code

6000

Template must be a dictionary - got {}

400

6001

No hierarchy supplied

400

6002

Invalid macro specified: {}

400

6003

Macro lookup of {} failed at hierarchy {}

400

6004

Macro lookup of {} returned multiple values {} at hierarchy {}

400

6005

Macro lookup of {} failed when fetching from {} at hierarchy {}

400

6006

Macro lookup failed for field {} in context {}

400

6007

Macro lookup failed for field {} in context {}, type str or int expected not type dict {}

400

6008

Macro function {} not found

400

6009

Macro function arguments error - {}

400

6010

Macro function error - {}

400

6011

Unexpected business key format - {}

400

6012

Conditional Logic error occurred - {}

400

6013

Custom Macro function {} not found

400

6014

Custom Macro function {} not secure or contains invalid strings

400

6015

Could not parse the WhereClause Error:{} WhereClause:{} Please check quotation

400

6016

Lookup field {} not supported/permitted.

400

6017

Filter field: {} not in fields: {}.

400

6018

Incorrect hierarchy direction, {}. Allowed: {}.

400

6019

Error in macro function ‘{}’ - {}

400

6999

Error, (UNHANDLED_ERROR)

400

InternalError

Message

HTTP Code

1000

Cannot import Python model name {}

404

1001

Python Type error

400

1002

{} must be an integer

400

1003

Improperly configured settings, {}

400

GraphLookupError

Message

HTTP Code

37000

Cannot perform operation, Resource with pkid [{}] cannot be accessed.

403

AuthError

Message

HTTP Code

27000

{} (INCORRECT_PASSWORD_ERROR)

401

27001

{} (PASSWORD_VERIFICATION_ERROR)

401

27009

Please enter a valid username and password.

401

27013

External (SSO or LDAP) authentication is required.

401

27014

Please enter valid answers to security questions.

401

ModelError

Message

HTTP Code

5000

[{}] Child model exists; ({})

400

5001

[{}] Model already exists; ({})

400

5002

One or more data sync errors occurred; ({})

400

5003

[{}] The helper cannot instantiate a model it does not recognize; ({})

400

5004

[{}] The specified resource could not be found; ({})

404

5005

[{}] A single model instance was expected but more than one was found; ({})

404

5006

[{}] Attempt to modify a read-only model failed; ({})

400

5007

[{}] Attempt to modify a read-only model field failed; ({})

400

5008

[{}] Data does not conform to schema; {}

400

5009

[{}] Validation failed; {}

400

5010

[{}] Error manipulating schema; ({})

400

5011

[{}] Error generating schema; ({})

400

5012

[{}] Invalid foreign key to {} for business keys {}

400

5013

[{}] Badly-formed schema; ({})

400

5014

[{}] Error deriving field value; {}

400

5015

Singleton constraint violated: Only one instance of [{}] is allowed per {}.

400

5016

The existing device in [{}] model cannot be modified, it is referenced by other resources.

400

5017

[{}] Invalid foreign key to {} for value {}

400

5018

[{}] Operation not supported for model instance; ({})

405

5019

[{}] Operation not supported; ({})

405

5020

Unable to determine workflow for operation “{}”

400

5021

Workflow “{}” not found

400

5022

Workflow operation “{}” clashes with an existing model attribute/method

400

5023

Unable to execute {} workflow. {}

400

5024

Unable to compile data for provisioning workflow for {}, error {}

400

5025

[{}] Connection timeout error after ({}) seconds

400

5026

[{}] Connection error; ({})

400

5027

[{}] API retry error; ({})

503

5028

[{}] Authentication error; ({})

400

5029

[{}] Attempt to add a contradicting rule; ({})

400

5030

[{}] Phones of this type must be added as gateway endpoints

400

5031

[{}] Unable to add NDLR to hierarchy node containing device models belonging to devices not referenced by NDLR

400

5032

[{}] Unable to query API with available data [{}]

400

5033

Retries exhausted; ({})

400

5050

Password cannot be reused.

400

5051

New password must have {} characters different from old password.

400

5052

User cannot change their password more than once within {} day(s). Please contact your administrator.

400

5053

Password does not meet minimum length required.

400

5054

Password {}.

400

5200

Invalid connection parameters for {}. Username and Password must specified for BASIC authentication method.

400

5201

Invalid connection parameters for {}. Token must specified for OAUTH authentication method.

400

5202

[{} {}] Unable to render model template [{}]. TEMPLATE: {} CONTEXT: {}

400

5203

[{} {}] Unable to parse API response. RESPONSE: {}

400

5204

Invalid connection parameters for {}. Hierarchy must be specified.

400

5205

[{}] Invalid paging parameters: page_size {} page_offset {}

400

5206

[{}] Paging required: page_size {} page_offset {}

400

5207

[{}] External response exceeded memory limit [{}] [{} {}]

400

5208

[{}] Template output exceeded memory limit [{}] [{}]

400

5209

[{}] Bad override for [{}]

400

5210

[{}] Session expired. The session cache has been cleared and the next request will go through successfully.

400

5211

[{}] Unable to authenticate using session based auth. {}

400

5212

[{}] Cannot add device {}

400

5215

[{}] Disallowed input [{}]

400

5998

[{0}] {1}

400

5999

Error, {}. (UNHANDLED_ERROR)

400

ApiError

Message

HTTP Code

3000

Hierarchy context may not be None, please select Hierarchy

400

3001

Error, Incorrect request format

400

3002

Error, Unhandled method for URL

400

3003

Invalid import file specified. {}

400

3004

Invalid export URL specified. {}

400

3005

Error, Invalid list view sort key [{}]. Valid options are {}

400

3006

Error, Invalid list direction [{}]. Valid options are {}

400

3007

Error, No schema available during list view

400

3008

Provisioning Workflow error [{}]

400

3009

Nothing to export

400

3010

List delete failed, error [{}]

400

3011

List size not allowed, requested [{}], maximum [{}]

400

3012

List sort by hierarchy path not allowed

400

3013

Function not implemented

400

3014

Attribute field name required

400

3015

Hierarchy path [{}] not found.

400

3016

Model type list [{}] not found at or above the current hierarchy.

400

3017

Bulk update failed, error [{}].

400

3018

Bulk operation {} failed, error [{}].

400

3019

Schemas of data being imported have cyclic foreign keys {}.

400

3020

Imported {} out of {} items successfully.

400

3021

{} is a required GET parameter.

400

3022

Invalid Range HTTP header: {}

400

3023

{} is an invalid GET parameter.

400

3024

Resource pkid(s) must be specified

400

3025

Request was throttled.

429

3026

Invalid UTC date format given: {0}, requires: {1} or {2}

400

3027

The current filter caused a long running request. Please add more filter fields, use Case Sensitive or change the criteria types to one of {}.

400

3028

Model Instance Filter [{}] not found at or above the current hierarchy.

400

3029

Purge failed, error [{}]

400

3030

Model Type List of [{}] type not valid for [{}] sync.

400

3031

Model Instance Filter of [{}] type not valid for [{}] sync.

400

3032

{} GET parameter has an invalid value.

400

3999

Unhandled API Error

400

AuthError_11_5_3

Message

HTTP Code

27000

{} (INCORRECT_PASSWORD_ERROR)

403

27001

{} (PASSWORD_VERIFICATION_ERROR)

403

27002

{} (USER_NOT_FOUND_ERROR)

404

27003

{} (LOGIN_NOT_ALLOWED_ERROR)

403

27004

Account locked. Please contact your administrator.

403

27005

Too many failed login attempts for this user account. Try again later.

403

27006

Too many failed login attempts from this computer. Try again later.

403

27007

Your Web browser doesn’t appear to have cookies enabled. Cookies are required for logging in.

400

27008

User is not allowed to log in.

403

27009

Please enter a valid username and password.

403

27010

This account is inactive.

403

27011

User account password must be changed before any API requests are authorized.

403

27012

{} (ACCOUNT_DISABLED)

403

27013

External (SSO or LDAP) authentication is required.

403

27014

Please enter valid answers to security questions.

403

27015

Password reset is not available for user.

403

27016

Security questions and answers not set up.

403

27017

User can not log in to this interface.

403

27018

User is disabled due to inactivity

403

27019

User is not allowed to login. Please contact your administrator.

403

27020

Login is currently disabled due to a temporary overload. Please try again later.

503

27021

User is not allowed to log in. Maximum user login sessions has been reached.

403

DatabaseError

Message

HTTP Code

2000

Cannot setup Mongo DB collection {}

400

2001

Find failed with spec={}, fields={}, skip={}, limit={}, sort_by={}, err={}

400

2002

Find one failed with spec={}, fields={}, err={}

400

2003

Get archive history failed with spec={}, fields={}, skip={}, limit={}, err={}

400

2004

Remove failed with spec={}, err={}

400

2005

Find and modify failed with spec={}, modify={}, err={}

400

2006

Save failed with spec={}, modify={}, err={}

400

2007

Count failed for {}

400

2008

Find failed with spec={}, fields={}, err={}

400

2009

Duplicate error with spec={}, modify={}, err={}

400

2010

Found more than one record with spec={}

400

2100

Error, Cannot connect to RESOURCE database collection

400

2101

Error, Cannot connect to DATA database collection

400

2102

Error, Cannot connect to ARCHIVE database collection

400

2103

Aggregate failed with group_by={}, match={}, aggregations={}, sort={}, err={}

400

2104

Bulk insert failed, err={}

400

2106

Bulk write failed, err={}

400

2999

Unhandled Database Error

400

AuthenticationProxyError

Message

HTTP Code

32000

Cannot decode target user from authentication proxy. Error: {}

400

32001

Insufficient target user details specified by authentication proxy. Target user details must be contained in a JSON-formatted object with an email attribute.

400

32002

User [{}] is not a valid authentication proxy.

400

32003

Proxy user must be at a hierarchy above that of the target user.

400

32004

Error, {} (UNHANDLED_ERROR)

500

LibSchemaError

Message

HTTP Code

9000

Unhandled schema property error: [{}]

400

9001

Unhandled schema and data processing error: [{}]

400

9002

Data type incorrect, property: {}, not of type: {}

400

9999

Error, (UNHANDLED_ERROR)

400

RbacError

Message

HTTP Code

16000

Permission denied: {}.

400

16001

User not found.

400

16002

Role not specified; User [{}]

400

16003

Access profile not specified; User [{}], Role [{}]

400

16004

Role not found; User [{}], Role [{}]

400

16005

Access profile not found; User [{}], Role [{}], Access Profile [{}]

400

16006

User [{username}] is not allowed to {operation} attribute(s) of {model_type} resource [{pkid}]. Attribute(s) in breach: {breach_attrs}. This operation must be performed by the user’s administrator.

403

16007

User [{username}] is not allowed to {operation} {model_type} resource [{pkid}]. This operation must be performed by the user’s administrator.

403

16008

Invalid authorization token detected.

403

16009

Role not found; Hierarchy [{}], Role [{}]

400

16010

Access profile [{}] not found for Role [{}] in or above Hierarchy [{}]

400

16011

Access profile of role [{}] is not a subset of the request user’s.

400

16012

SelfService Access Profile [{}] for Role [{}] at Hierarchy [{}] must not be created outside ‘sys’ hierarchy.

400

16999

Error, (UNHANDLED_ERROR)

400

SsoSettingsError

Message

HTTP Code

30000

Invalid certificate file found.

400

30001

Invalid key file found.

400

30002

Validity must not be negative or larger than {} hours ({} years).

400

ApiVersionError

Message

HTTP Code

38000

Invalid API header version specified: {}.

400

38001

No API version mapping defined.

400

38002

API header version: {} and API parameter version: {} mismatch

400

ExportError

Message

HTTP Code

36000

The export format is not specified in request.

400

36001

The specified export format is not supported.

415

36002

The worksheet was not initialized and can not be exported.

500

DataImportError

Message

HTTP Code

11000

Multiple json files {} found in zip archive root; only 1 expected

400

11001

Import file validation failed with: {}

400

11999

Error, (UNHANDLED_ERROR)

400

InterfaceError

Message

HTTP Code

50000

Invalid interface value [{}] for header ‘X_INTERFACE’

403

50001

No access profile associated with Interface [{}]

403

BulkLoadMacroError

Message

HTTP Code

60000

Data type must be {}

400

60001

Invalid bulk load macro format {}. Supported format: {}

400

MigrationError

Message

HTTP Code

21000

Post condition failed. {}

400

21999

Error, {} (UNHANDLED_ERROR)

400

CryptoError

Message

HTTP Code

19000

Cryptography validation failed; {}.

400

19999

Error, (UNHANDLED_ERROR)

400

Saml2SsoError

Message

HTTP Code

14000

Could not find SSO settings; Hierarchy: {}.

400

14001

Found multiple SSO settings, only one expected; Hierarchy: {}.

400

14002

Could not find SSO Identity Provider; Hierarchy: {}, IDP uri: {}.

400

14003

Could not resolve SSO Identity Provider; Hierarchy: {}, IDP uri: {}.

400

14004

System generated certificate expected but not specified in data/SsoSettings.

400

14005

System generated certificate has an invalid private key.

400

14006

System generated certificate has an invalid certificate.

400

14007

Unknown principal: {}.

400

14008

Unsupported binding: {}.

400

14009

Verification error: {}.

400

14010

SubjectConfirmation is used but there is no NotOnOrAfter attribute

400

14012

NotBefore and NotOnOrAfter should be present when using either in Condition

400

14013

OneTimeUse element should be present when neither NotBefore nor NotOnOrAfter attributes in Condition

400

14014

Only one OneTimeUse element should be present in Condition

400

14015

Unencrypted assertions are not allowed

400

14016

The session cannot be used yet

400

14999

Error: {}. (UNHANDLED_ERROR)

400

ScriptError

Message

HTTP Code

8000

Script not found

400

8002

Syntax error on line {}

400

8003

Could not connect to {}

400

8004

Authentication failed {}

400

8999

Error, (UNHANDLED_ERROR)

400

HierarchyBasedAccessError

Message

HTTP Code

22000

Invalid traversal argument: ‘{}’; Traversal must be one of {}.

400

22001

{model_type} with {attr_name} “{attr_value}” is only permitted at the following hierarchy type(s): {hierarchy_types}.

403

22999

Error, {} (UNHANDLED_ERROR)

400

TestConnectionError

Message

HTTP Code

12000

Please specify the model type of the device connection parameters

400

12999

Error, (UNHANDLED_ERROR)

400

SysError

Message

HTTP Code

0

Error, Mongo service not started

400

1

Error, Server too busy

400

2

Error, Celery service not started

400

PlatformError

Message

HTTP Code

28000

Could not execute platform command; Exit code: {}

500

28999

Error, {} (UNHANDLED_ERROR)

500

InternalApiUserError

Message

HTTP Code

18000

Authorization user [{}] not found.

400

18999

Error, (UNHANDLED_ERROR)

400

SystemMonitoringError

Message

HTTP Code

70000

Aggregate {} is not supported by {}

400

72051

Connectivity failure

400

72052

Slow connection

400

72053

Utilization approaching limit

400

72054

Transactions queued for too long

400

72055

Transactions processing for too long

400

RisApiError

Message

HTTP Code

80000

RIS API data collection failed for {}

400

ThemeError

Message

HTTP Code

90000

Theme name {} is reserved for system use. Please choose another name. RIS API data collection failed for {}

400

ClientShapeError

Message

HTTP Code

100000

File operation error: ‘{}’

400

ClientShapeWarning

Message

HTTP Code

105000

System has not yet been linked to an account in ClientShape

400

105001

System is already linked to an account in ClientShape

400

105002

System has already been registered in ClientShape

400