Provision the Webex Teams Service¶
Webex Teams can only be provisioned for a subscriber if the Webex Teams check box has been selected in the Entitlement Profile associated to the subscriber.
Procedure¶
Choose Subscriber Management > Subscribers. From the Subscribers list, click the name of the subscriber to be provisioned with Webex Teams.
Choose the Webex Teams tab.
In the Webex Teams User field, click +. The Webex Teams configuration fields appear.
Note
The Login Enabled and Invite Pending check boxes are read-only fields, and indicate the status of the user, that is whether the Webex Teams account has been activated or not.
Options available in the Services and Roles sections are dependent on the Webex Teams Server to which the Webex Teams Service is synced (see below for a complete list).
In the Services section, select the required check boxes:
Message
Webex Teams Messaging. Allows a user to exchange messages and share files with another person or a group of people.
Meeting
Webex Teams 25 Party Meetings. Allows a user to host up to 25-party meetings in Webex Teams cloud spaces.
Webex Enterprise Edition 200. Webex Enterprise Edition.
Webex Collaboration Meeting Rooms. Allows users to come together for one meeting experience irrespective of the devices and software they use – whether that’s video conferencing services like WebEx or other systems like Polycom.
Hybrid Calendar Services
Microsoft Exchange/Office 365. Enable for users who have mailboxes in on-premises Exchange or Office 365.
Google Calendar. Enable for users using Google Calendar.
Hybrid Call Services
Aware. Makes Webex Teams “aware” of all calls across your existing unified communications system. Hybrid Call Services Connect (see field below) is dependent on Hybrid Call Services Aware.
Connect. Deployed on top of Hybrid Call Services Aware (see above field) and amongst other things, connects Webex Teams with VOSS Automate so that they work together. Enabled = Remote Device created.
Note that with Hybrid Call Service Aware and Hybrid Call Service Connect together, users can make the same calls from either their desk phones or the Webex Teams app as well as hear incoming calls ring both their desk phones and the Webex Teams app and answer the call on either.
In the Roles section, configure the required roles by selecting the required check boxes:
No administrator privileges
Full administrator privileges. Access to all of the portal’s features, including: assign roles, company policy and templates, device management licenses and upgrades, etc.
Read-only administrator privileges. Can view only whatever privileges are available to the full administrator.
Support Administrator. Access to user information and support logs.
User and Device Administrator
Device Administrator
Click OK to provision Webex Teams for the subscriber.
Make sure that “Enabled” appears in the Webex Teams column of the relevant subscriber on the Subscribers screen.
Webex Teams can also be provisioned for a subscriber using Quick Add Subscriber:
Choose Subscriber Management > Quick Add Subscriber.
From the Username drop-down list, choose the name of the subscriber to be provisioned with Webex Teams.
Choose the Webex Teams check box to enable Webex Teams for the subscriber.
From the Webex Teams User Template drop-down list, choose the template you want to assign to the user.
Click Save to provision Webex Teams for the subscriber.
Make sure that “Enabled” appears in the Webex Teams column of the relevant subscriber on the Subscribers screen.