Delete Route Groups

Perform these steps:

  1. Log in as provider, reseller or customer administrator.

    Warning

    When deleting a route group, ensure that you select a valid site under your customer in the hierarchy node breadcrumb at the top of the view. If you attempt to delete a route group at any other node in the hierarchy, you will receive an error indicating that you must be at a site.

  2. Choose an option:

    • If you logged in as provider or reseller administrator, choose Apps Management > CUCM > Route Groups.

    • If you logged in as customer administrator, choose Apps Management > Advanced > Route Groups.

  3. From the list of trunks, choose the route group to be deleted, by clicking on its check box in the leftmost column. The Route Group profile appears.

  4. Click Delete to delete the Route Group.

  5. From the popup window, click Yes to confirm the deletion.