Microsoft Licenses

Microsoft license data is synced in to VOSS Automate from the Microsoft cloud, and are specified in the quick add group (QAG) configuration templates as part of the provisioning workflow.

Users are placed in staging (an unsaved state) while the license data is synced in to VOSS Automate. A licensed user may be be assigned with the Enterprise Voice service in VOSS Automate, and is given an available number.

Note

To view staged users, go to (default menu) Subscriber Management > Subscriber Staging.

Targeted syncs may be scheduled from VOSS Automate to poll the Microsoft cloud for changes at regular intervals. Users are automatically provisioned in VOSS Automate, based on their service profiles and assigned licenses. The sync process moves Microsoft users to appropriate sites with the correct configuration, based on the site defaults, filter criteria, and user service profiles. The number assigned to the user is added to a number inventory in VOSS Automate, and is flagged with the user’s name.

View Microsoft Licenses by Customer

To view all Microsoft licenses synced currently synced in to VOSS Automate, go to (default menu) Subscriber Management > Licenses. The Licenses summary list view provides the following license details per customer:

  • SKU ID

  • Number of active licenses

  • Number of used licenses

  • Customer name

View a Subscriber’s Microsoft Licenses

To view the license details of individual subscribers via the Subscriber management functionality:

  1. Go to (default menu) Subscriber Management > Subscribers.

  2. Click on a subscriber to open the Subscribers [subscriber name] page.

  3. Select the MS Licenses tab.

  4. View currently enabled licenses for the subscriber.

Offboarding Users and Licensing

Offboarding a user in VOSS Automate simply involves removing the user’s licenses. See Onboard Microsoft Users

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