.. _configure_cti_port:

Configure CTI Port
------------------

This procedure adds and configures a CTI port. 

**Perform these steps**:

1. In the Admin Portal, go to (default menus) **Subscriber Management > Phones**.
2. Click **Add** to open the **Phones/New Record** page.
3. Set the hierarchy level (Provider, Reseller, Customer, Site).
4. Configure options on the **Phone** tab: 

   * At **Device Name**, enter a unique name for the Local CTI Port pool
     name. For example, use the following format for the device name (LCPxxxxFyyyy):
   
     * LCP identifies the CTI Port as a local device.
     * xxxx is the peripheral ID for the Unified Communications Manager PIM.
     * yyyy is the local CTI Port.At the **Product** drop-down, choose **CTI Port**.

   * Enter a description for the Local CTI Port. 
   * At **Device Pool Name**, choose the appropriate device pool.

5. Configure options on the **Lines** tab: 

   * Click the Plus icon (+) at **Line** to add a new line.
   * At **Pattern**, choose a unique directory number for the CTI port.
   * Leave default values unchanged. 

6. Go to **Subscriber Management > Phones**.
7. Click the Plus icon (+) to create a new CTI port.
8. Set the hierarchy level (Provider, Reseller, Customer, Site).
9. Configure options on the **Phone** tab: 

   * At the **Product** drop-down, choose **CTI Port**.
   * At **Device Name**, enter a unique name for the Local CTI Port pool name. For 
     example, use the following format for the device name (RCPxxxxFyyyy):

     * RCP identifies the CTI Port as a Network device.
     * xxxx is the peripheral ID for the Unified Communications Manager PIM.
     * yyyy is the Network CTI Port.

   * At **Description**, enter a description for the Local CTI Port.
   * At **Device Pool Name**, choose the appropriate device pool.

10. Configure options on the **Lines** tab: 

    * Click the Plus icon (+) to add an entry for a new line. 
    * From the **Pattern** drop-down, choose a unique directory number for the CTI port.
    * Leave default values unchanged.

11. Click **Save**.