.. _add_alternate_extension: Add Alternate Extension ----------------------- Procedure ......... 1. Log in and navigate to the customer level hierarchy. 2. Choose **Subscriber Management > Voicemail** (default). 3. From the **CUC Account** tab, enter the account information. 4. From the **Alternate Extensions** tab, select the '+' next to **Alternate Extensions**. 5. Enter the user **Number** and choose the **Phone Type** from the drop-down, then enter the **Name** and choose the **Partition Name** from the drop-down. 6. Click **Save**. 7. Log into Cisco Unity Connection. 8. Choose the User you have been updating. 9. Choose **Edit > Alternate Extensions**. The Alternate Extension will be in place if configured from VOSS Automate. 10. From **Alternate Extension** choose the Partition from the drop-down and click **Save**.