VOSS Automate logo Automate 25.2 Documentation#

new_releasesSee what's new in 25.2

Automate 25.2 empowers organizations with smarter tools for secure administration, streamlined inventory management, brand-aligned user experiences, and new roles tailored for Microsoft-only deployments. Additionally, we've strengthened security with cross-site scripting mitigations, improved authorization checks, and implemented stricter macro and file upload controls. Usability and accessibility are enhanced through refined GUI elements, better screen reader support, and expanded dashboard export options. Platform updates include improved CLI commands, broader device pool and template support, and tighter integration with Microsoft and Webex services.

Full details can be found in the Release Notes.

New Release Information

Release details for Automate 25.2

PDFHTMLDescription
picture_as_pdf Release Notes for 25.2 (latest) Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. Upgrade notes are included in the release notes, and describe configuration changes that may be required as part of the relevant upgrade.
picture_as_pdf Automate Compatibility Matrix Application and Automate Adaptation version compatibility, as well as tested browser and VM versions.
picture_as_pdf Upgrade Guide with ISO and Template Provides the steps to upgrade the Automate system to a major version release, using the ISO.
new_releases Docs: What's New by Guide
new_releases Docs: What's New by Feature
archive Docs-25.2.zip: (All 25.2 PDFs up to latest patch bundle)

Administration and Use

Guides for deploying, managing, and operating Automate and associated UC apps, using the command line and GUI.

Core Feature Guide Assists administrators with the configuration and management of the system from the Administration GUI. picture_as_pdf
Platform Guide Describes how the Automate platform supports high-level functions such as: Installation, upgrades; Application and process manipulation; Clustering of multiple nodes with High Availability (HA) and Disaster Recovery (DR) capabilities; Backup creation and restore; Scheduling of tasks; Security implementation and System diagnostic. picture_as_pdf
Self-service Provides instructions on using the Self-service interface to:
View basic telephone information such as phone numbers and lines; Add, edit or delete personal phones; Manage aspects of a phone's lines such as line label, management of missed calls, visual and audible message waiting indicator (MWI) setting, and ring settings; Configure telephone services such as Voicemail, Do Not Disturb, Call Forwarding and Speed Dial.		 picture_as_pdf
Best Practices Guide Provides best practices for critical Automate operations, including:
Web weights; Overload limits (session and throttle limits); Onboarding customers and users; General data sync principles; Sync with Cisco Unified CM Sync, Cisco Unity Connection, LDAP, Webex App, etc.; API Performance; Transaction archiving and Administration portal setup.		 picture_as_pdf
Planning and Installation

Guides for installing and upgrading Automate. For Patch Bundle upgrades, also see the Previous Releases.

Automate Compatibility Matrix Application and Automate Adaptation version compatibility, as well as tested browser and VM versions. picture_as_pdf
Architecture and Hardware Specification Guide Describes best practices on how to deploy Automate as either:
a single node, or a cluster of multiple nodes with High Availability (HA) and Disaster Recovery (DR) qualities.		 picture_as_pdf
Install Guide Provides an overview of the deployment of the Automate system on VMware. picture_as_pdf
Upgrade Guide with ISO Provides the steps to upgrade the Automate system using the ISO. picture_as_pdf
Upgrade Guide with Delta or Patch Bundle Provides the steps to upgrade the Automate system using using a delta bundle or patch bundle. picture_as_pdf
Health Checks for Cluster Installations Guide Provides a brief checklist for Automate installation, deployment and maintenance. picture_as_pdf
Advanced Administration

Advanced administration and configuration.

Multi-Cluster Deployments Technical Guide Provides an overview of Automate's current support for multi-cluster customer deployments.
It offers several best practice recommendations pertaining to: Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc.		 picture_as_pdf
Advanced Configuration Guide Describes specific high level tasks performed by administrators higher than Provider level, for example:
System Monitoring; Login Banners; Business Admin Portal Configuration - for example, which features are exposed in the Business Admin Portal; Feature Package Customization, e.g. Field Display Policies		 picture_as_pdf
BulkLoader Provisioning Guide Briefly describes the methods available to bulk load information into Automate:
Automate Administration Tools Menu; Bulk Load Templates; Bulk Loader Template Reference Set		 picture_as_pdf
Provider HCS Dial Plan Management Support Guide The main purpose of the Dial Plan Model is to create a pre-integrated baseline configuration of Unified Communications Manager applications.
Describes how the Dial Plan Model can be integrated into the platform and the service provider infrastructure with minimal effort.
The Dial Plan Model configures not only end customer equipment like Unified CM or on-premises routers, but also the interaction with aggregation layers using products such as Cisco Session Management Edition, or Session Border Controller for those functions. The standard configurations are provided, but the service providers must customize parts of the model for a particular environment. 		picture_as_pdf
Reference and Miscellaneous Material
API Guide The REST-based API covers all functionality provided by the product and includes a comprehensive JSON-based schema with schema rules, metadata and data that simplifies integration. picture_as_pdf
API Reference Automate API reference available alphabetically by model name and by model type. N/A
Language Pack Guide Assists administrators with the configuration of language packs.
Outlines the alternative languages on Automate and their use.
When a preferred language is activated, it overrides the default setting and the user is presented with their language choice in both the Administrator and Self-service User Interfaces.		 picture_as_pdf
Licensing and Subscriber Data Export Guide Outlines license activation and how licenses are applied. picture_as_pdf
Named Macro Reference Reference of named macros available. N/A
Open Source License Usage Open source components used by VOSS Solutions in the Automate application. picture_as_pdf
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picture_as_pdf Automate Technote - Single Sign On (SSO) with Microsoft Entra This technical note will take you step-by-step through one example of configuring Automate and Microsoft Entra for SSO.
NBI Guides

You can find the download location of the MOPs and release notes in the Software Details

NBI Technical Description and Deployment Guide Technical specification and deployment guide for the NBI module for Automate picture_as_pdf
NBI Install Guide Generic installation guide for the NBI module for Automate picture_as_pdf
NBI Troubleshooting Guide Troubleshooting guide for the NBI module for Automate picture_as_pdf

General resources, including training videos, flowcharts, glossary, Index.

Video Details

videocam Automate Tutorials

Video links available in the documentation:

Flowcharts Details

Flowcharts links available in the documentation.

Glossary and Index Details

Glossary and Index in the documentation.

Glossary in Core Feature Guide Commonly used terms and acronyms
Alphabetical Index Features, Flowcharts, CLI commands, Macro function reference

This page provides resources for previous releases of Automate, including release and upgrade information and release Patch Bundle Method of Procedure (MOP) updates. We recommend that you upgrade Automate often to stay current with the latest fixes and enhancements.

These links provide information on new changes in previous releases.

What's New in 25.1
What's New in 24.2-PB2
What's New in 24.2-PB1
What's New in 24.2
What's New in 24.1-PB2
What's New in 24.1-PB1
What's New in 24.1-PB0
PDFHTMLDescription
picture_as_pdf Release & Upgrade Notes for 25.1 Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. Upgrade notes are included in the release notes and describe configuration changes that may be required as part of the relevant upgrade.
picture_as_pdf Release & Upgrade Notes for 24.2-PB1
picture_as_pdf Release & Upgrade Notes for 24.2
picture_as_pdf Release & Upgrade Notes for 24.1-PB2
picture_as_pdf Release & Upgrade Notes for 24.1-PB1
picture_as_pdf Release & Upgrade Notes for 24.1
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picture_as_pdf MOP for 24.2-PB1 Install Prior to 24.2-PB2, the Method of Procedure (MOP) document accompanied the Release & Upgrade Notes, providing download and install details specific to the relevant maintenance release. From 24.2-PB2, maintenance release download and install details can be found in the Upgrade Guide with Delta or Patch Bundle, and MOP documents are published on the VOSS client portal (https://voss.portalshape.com) together with the individual patch they refer to (in the same directory, for example, Downloads > VOSS Automate > 24.2 > Patches > [patch name]). These are patches that may be delivered between (major or maintenance) releases. The MOP accompanying a patch provides download and install details specific to the patch.
picture_as_pdf MOP for 24.1-PB2 Install
picture_as_pdf MOP for 24.1-PB1 Install
These links provide details on the feature highlights as well as all documentation for previous releases. You can find out more about supported versions and end of support dates in the Software EoS Policy & Support Matrix.
Supported
End of Support

2025.08.21 09:58