User Management

Users

• Introduction to user management
• View users
• Add admin user
• User settings
• Update a user

Provisioning

• End-user provisioning workflow
• User provisioning use cases
• View a user’s provisioning status

Authentication

• User login options by auth method and server auth scope
• User authentication
• Credential policies
• Standard users and login
• LDAP users and login
• SSO users and login

User Services

• Multi vendor users
• Enable multi vendor users
• Role-based access for multi vendor users
• Introduction to Cisco-Microsoft hybrid
• Hybrid Cisco-Microsoft management
• Hybrid service definitions
• Move user & services
• Offboard user (Webex or Microsoft)

Sync & Purge

• Introduction to user syncs
• User sync source
• User field mapping
• Authentication and passwords in user syncs
• Sync or purge LDAP users
• Re-provision synced LDAP users
• Sync Cisco UCM users, lines, and phones
• LDAP sync actions
• Purge a Cisco UCM user from Automate only

Manage Filters

• Create a filter to move users

Self Provisioning

• Introduction to self provisioning
• Enable self-provisioning
• Bottom-up user management
• Top-down user management
• Cisco UCM configuration for self-provisioning
• Site configuration for self-provisioning
• Generate a user’s primary line
• Specify the primary line per user
• Add a self-provisioning universal device template
• Add a self-provisioning universal line template
• Add a self-provisioning user profile
• Set a default user profile for a site
• Add self-provisioning line mask

Move Users

• Push users to Cisco UCM
• Automatically move users synced from Cisco UCM
• Move users
• Site-to-site user move transaction log errors
• Convert user type CUCM-LDAP to CUCM Local
• Manage duplicate usernames

Admins

• Manage local administrators and operators

Session Timeouts

• Session timeout rules
• Timeout limit notifications

User Accounts and Passwords

• Manage passwords
• Passwords and manually added users
• Force a user to change their password
• Force administrators to change their password
• Change your own password
• Unlock a locked user account
• Unlock a locked admin account
• Manually disable a user account
• Manually disable an admin account

Self-service

• Introduction to Self-service
• Self-service and user configuration
• Create a Self-service link