What’s New#
Core Feature Guide: Release 25.2#
EKB-23054: Support configuration of font used on the system. See: Manage themes
Added details on the Font dropdown for a theme
EKB-23355: Add new caller ID attributes to UserConfig. See: Cisco Webex App users
Automate supports 3 new fields added by Cisco to the Users callID API, for the Automate GUI relation/SparkUser: (additionalExternalCallerIdDirectLineEnabled, additionalExternalCallerIdLocationNumberEnabled, additionalExternalCallerIdCustomNumber).
EKB-23460: Validate MAC addresses are unique against all clusters inside of a customer or reseller. See: Global settings
Added a note that If the Global Setting “Prevent Duplicate MAC Addresses for Cisco Phones” is enabled for the current hierarchy, a check will also be carried out for duplicates in all clusters.
EKB-23460: Validate MAC addresses are unique against all clusters inside of a customer or reseller. See: Cisco phones
Added a note that If the Global Setting “Prevent Duplicate MAC Addresses for Cisco Phones” is enabled for the current hierarchy, a check will also be carried out for duplicates in all clusters.
EKB-23523: Consolidate QoS for Webex and Microsoft Teams. See: Offboarding (Microsoft)
Offboard user is now consolidated for both Microsoft and Webex.
EKB-23523: Consolidate QoS for Webex and Microsoft Teams. See: Offboard user (Webex or Microsoft)
Offboard user is now consolidated for both Microsoft and Webex.
EKB-23523: Consolidate QoS for Webex and Microsoft Teams. See: Quick add groups
Offboard user is now consolidated for both Microsoft and Webex.
EKB-23691: Subscriber profile drop-down on “Add Subscriber from Profile” should filter on enabled services. See: Onboard user (Cisco)
Added a note that profiles are filtered by vendor enabled services for the customer.
EKB-24317: Update chart font configuration. See: Dashboard management reference
Added font size and weight settings for different chart types on dashboards.
EKB-24394: Update E164 multi association to support adding additional E164 ranges. See: E164 associations ( N to 1 DN )
Added details on the E164 multi association support for adding additional E164 ranges.
EKB-24435: Voicemail Relation: Update FDP for Callhandler fields. See: Call handler
The Voicemail relations FDP has been updated for call handler fields. Removed ObjectId and CallhandlerOjectId fields, and renamed the title of the TargetHandlerObjectId field to just Target Handler.
EKB-24584: Remove validation preventing admins from updating their own menu layout and dashboard. See: Introduction to Automate dashboards
Added a note that administrators have permissions to modify their own menu layouts and dashboards.
EKB-24584: Remove validation preventing admins from updating their own menu layout and dashboard. See: Menu layouts
Added a note that administrators have permissions to modify their own menu layouts and dashboards.
EKB-24651: Add reference list to Webex CC models. See: Global settings
New global setting for Webex, allowing retrieval of Cisco Webex Contact Center device model references from Control Hub.
EKB-24758: Create Global Settings to update all PULL_SYNC_DELETE_THRESHOLD_xxx macros. See: Global settings
Added Pull Sync Delete Threshold settings to the Global Settings, Enabled Services tab.
EKB-24946: Add ability to load share across specific device pools in a site when adding phone via Cisco Quick User. See: Cisco Quick User
Added a note that where multiple device pools are available at a site, a load balance check is available on the number of phones using the Device Pools in order to assign the phone to the least used device pool.
EKB-24960: Ability to search Webex logs. See: Cisco Webex App users
Added note that Automate also allows for the periodic logging and inspection of changes made to data directly in the Webex Control Hub.
EKB-25035: Expose “Webex User Model Filter Criteria” in Site Defaults. See: Site defaults
Updated site defaults for the “Webex User Model Filter Criteria” field.
EKB-25123: Exclude device/cucm/EndUserCapfProfile from a default CUCM full import. See: Cisco UCM configuration
Updated exclude list for Cisco UCM full import.
EKB-25127: Phone Vendor Config plaintext storage of credentials. See: Cisco phones
Admin password credentials no longer display as plaintext in the Phone Vendor Config settings for Cisco phones.
EKB-25252: MS Teams and Exchange sessions are not using PowerShell 7. See: Run PowerShell proxy server setup script
Updated PowerShell version in list of artifacts to download and install.
EKB-25640: New Automate Microsoft-only roles. See: Role-based dashboards and menus
Details added for new Microsoft-only roles, menus, dashboards
EKB-25697: Capture primary email address on a O365 (device/msgraph/MsolUser) for accurate email reference. See: Allowlists and denylists
Updated Microsoft user field mapping details for user’s primary email address.
EKB-25697: Capture primary email address on a O365 (device/msgraph/MsolUser) for accurate email reference. See: User field mapping
Updated Microsoft user field mapping details for user’s primary email address.
VOSS-1047: Ability to Provide Admin Access to a Subset of the Hierarchy. See: Authorized Admin Hierarchy Roles
Added details on the Authorized Admin Hierarchy Roles feature
VOSS-1047: Ability to Provide Admin Access to a Subset of the Hierarchy. See: Introduction to Hierarchies
Added details on the Authorized Admin Hierarchy Roles feature
VOSS-1047: Ability to Provide Admin Access to a Subset of the Hierarchy. See: Role-based access
Added details on the Authorized Admin Hierarchy Roles feature
VOSS-1047: Ability to Provide Admin Access to a Subset of the Hierarchy. See: Add admin user
Added details on the Authorized Admin Hierarchy Roles feature
VOSS-1445: Duplicate Internal Number Prevention. See: Introduction to data sync
Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
VOSS-1445: Duplicate Internal Number Prevention. See: Global settings
Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
VOSS-1445: Duplicate Internal Number Prevention. See: Number range management
Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
VOSS-1445: Duplicate Internal Number Prevention. See: Configure Automate for Microsoft services
Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
VOSS-1445: Duplicate Internal Number Prevention. See: Prevent duplicate numbers
Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
VOSS-1523: (EKB-24633: Calculated Text Not working on Automate Dashboards). See: Chart widgets
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1523: (EKB-23842: Update dashboard light and dark color sets). See: Manage dashboards and widgets
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1523: (EKB-24592: Ability to export all data from dashboard). See: Manage dashboards and widgets
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1523: (EKB-25459: Update widget table background, widget chart weekend and data label). See: Dashboard management reference
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1523: (EKB-25459: Update widget table background, widget chart weekend and data label). See: Table widgets
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1523: (EKB-24633: Calculated Text Not working on Automate Dashboards). See: Table widgets
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1523: (EKB-23390: Update Theme to expose a light/dark dashboard palette dropdown). See: Manage themes
Added details on the new dashboard functionality around themes, colours and export.
VOSS-1534: Support Teams Shared Calling Routing Policy. See: Introduction to Microsoft Teams policies
Docs updated for full CRUD support of Microsoft Shared Calling Routing policy.