Sync or purge LDAP users#

This procedure syncs or purges (deletes) users that were synced from an LDAP server.

Tip

Use the Action search to navigate Automate

  1. In the Admin Portal, select the hierarchy where the LDAP server exists.

  2. Go to LDAP Users.

  3. Configure the following:

    Setting

    Description

    Remove Log Messages

    Defines whether to remove user management logs before syncing or purging.

    Remove Log Direction

    Displays only when Remove Log Messages is enabled.

    Choose an option:

    • Local - removes logs at the hierarchy of the LDAP server.

    • Down - removes logs at and below the hierarchy of the LDAP server.

    LDAP Server

    Mandatory. Choose the organization unit of the LDAP server from which you need to sync or purge the users.

    LDAP Action

    Mandatory. Select an option from the drop-down to run either a sync or purge:

    • Synchronize users from LDAP

    • Purge local LDAP device resources

    Warning

    If you’re choosing to run a purge, a system message displays onscreen to warn you that purging will result in the loss of data. All LDAP users imported from the selected LDAP server will be removed.

    It is recommended that you consider this warning carefully, and the consequences of a purge:

    • If “purge” mode on the LDAP user sync configuration is set to Manual, any subscribers associated with these LDAP users will be retained and converted to local subscribers.

    • If “purge” mode on the LDAP user sync configuration is set to Automatic, any subscribers associated with these users, as well as their devices and services, will be deleted.

  4. Save your changes.

    The transaction is triggered. View transaction progress and details in the Transaction Logs.

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