What’s New by Feature

25.2: VOSS-1534: Support Teams Shared Calling Routing Policy

Feature	Document	Doc link	Doc change
25.2: VOSS-1534: Support Teams Shared Calling Routing Policy	Core Feature Guide: Release 25.2	Introduction to Microsoft Teams policies	Docs updated for full CRUD support of Microsoft Shared Calling Routing policy.

25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-25459: Update widget table background, widget chart weekend and data label)

Feature	Document	Doc link	Doc change
25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-25459: Update widget table background, widget chart weekend and data label)	Core Feature Guide: Release 25.2	Dashboard management reference	Added details on the new dashboard functionality around themes, colours and export.
	Core Feature Guide: Release 25.2	Table widgets	Added details on the new dashboard functionality around themes, colours and export.

25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-24633: Calculated Text Not working on Automate Dashboards)

Feature	Document	Doc link	Doc change
25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-24633: Calculated Text Not working on Automate Dashboards)	Core Feature Guide: Release 25.2	Chart widgets	Added details on the new dashboard functionality around themes, colours and export.
	Core Feature Guide: Release 25.2	Table widgets	Added details on the new dashboard functionality around themes, colours and export.

25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-24592: Ability to export all data from dashboard)

Feature	Document	Doc link	Doc change
25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-24592: Ability to export all data from dashboard)	Core Feature Guide: Release 25.2	Manage dashboards and widgets	Added details on the new dashboard functionality around themes, colours and export.

25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-23842: Update dashboard light and dark color sets)

Feature	Document	Doc link	Doc change
25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-23842: Update dashboard light and dark color sets)	Core Feature Guide: Release 25.2	Manage dashboards and widgets	Added details on the new dashboard functionality around themes, colours and export.

25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-23390: Update Theme to expose a light/dark dashboard palette dropdown)

Feature	Document	Doc link	Doc change
25.2: VOSS-1523: Automate Dashboard Enhancements 25.2 (EKB-23390: Update Theme to expose a light/dark dashboard palette dropdown)	Core Feature Guide: Release 25.2	Manage themes	Added details on the new dashboard functionality around themes, colours and export.
	Advanced Configuration Guide: Release 25.2	Manage themes	Added details on the new dashboard functionality around themes, colours and export.

25.2: VOSS-1445: Duplicate Internal Number Prevention

Feature	Document	Doc link	Doc change
25.2: VOSS-1445: Duplicate Internal Number Prevention	Core Feature Guide: Release 25.2	Introduction to data sync	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Core Feature Guide: Release 25.2	Global settings	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Core Feature Guide: Release 25.2	Number range management	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Core Feature Guide: Release 25.2	Configure Automate for Microsoft services	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Core Feature Guide: Release 25.2	Prevent duplicate numbers	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Advanced Configuration Guide: Release 25.2	Global settings	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	Global settings	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	Number range management	Docs added for a new global setting called “Prevent Duplicate Numbers”, which adds enhanced management capabilities for the internal number inventory for Microsoft.

25.2: VOSS-1047: Ability to Provide Admin Access to a Subset of the Hierarchy

Feature	Document	Doc link	Doc change
25.2: VOSS-1047: Ability to Provide Admin Access to a Subset of the Hierarchy	Core Feature Guide: Release 25.2	Authorized Admin Hierarchy Roles	Added details on the Authorized Admin Hierarchy Roles feature
	Core Feature Guide: Release 25.2	Introduction to Hierarchies	Added details on the Authorized Admin Hierarchy Roles feature
	Core Feature Guide: Release 25.2	Role-based access	Added details on the Authorized Admin Hierarchy Roles feature
	Core Feature Guide: Release 25.2	Add admin user	Added details on the Authorized Admin Hierarchy Roles feature

25.2: EKB-25697: Capture primary email address on a O365 (device/msgraph/MsolUser) for accurate email reference

Feature	Document	Doc link	Doc change
25.2: EKB-25697: Capture primary email address on a O365 (device/msgraph/MsolUser) for accurate email reference	Core Feature Guide: Release 25.2	Allowlists and denylists	Updated Microsoft user field mapping details for user’s primary email address.
	Core Feature Guide: Release 25.2	User field mapping	Updated Microsoft user field mapping details for user’s primary email address.

25.2: EKB-25640: New Automate Microsoft-only roles

Feature	Document	Doc link	Doc change
25.2: EKB-25640: New Automate Microsoft-only roles	Core Feature Guide: Release 25.2	Role-based dashboards and menus	Details added for new Microsoft-only roles, menus, dashboards

25.2: EKB-25252: MS Teams and Exchange sessions are not using PowerShell 7

Feature	Document	Doc link	Doc change
25.2: EKB-25252: MS Teams and Exchange sessions are not using PowerShell 7	Core Feature Guide: Release 25.2	Run PowerShell proxy server setup script	Updated PowerShell version in list of artifacts to download and install.

25.2: EKB-25168: Remove tool/Macro permission and menu entry from sysadmin user

Feature	Document	Doc link	Doc change
25.2: EKB-25168: Remove tool/Macro permission and menu entry from sysadmin user	Advanced Configuration Guide: Release 25.2	Macro evaluator	Added details that the sysadmin user does not have access to the macro evaluator tool by default.

25.2: EKB-25127: Phone Vendor Config plaintext storage of credentials

Feature	Document	Doc link	Doc change
25.2: EKB-25127: Phone Vendor Config plaintext storage of credentials	Core Feature Guide: Release 25.2	Cisco phones	Admin password credentials no longer display as plaintext in the Phone Vendor Config settings for Cisco phones.

25.2: EKB-25123: Exclude device/cucm/EndUserCapfProfile from a default CUCM full import

Feature	Document	Doc link	Doc change
25.2: EKB-25123: Exclude device/cucm/EndUserCapfProfile from a default CUCM full import	Core Feature Guide: Release 25.2	Cisco UCM configuration	Updated exclude list for Cisco UCM full import.

25.2: EKB-25078: Restrict macro evaluator access to Macro fn.decrypt, fn.request_get, fn.perform_http_get

Feature	Document	Doc link	Doc change
25.2: EKB-25078: Restrict macro evaluator access to Macro fn.decrypt, fn.request_get, fn.perform_http_get	Advanced Configuration Guide: Release 25.2	Macros	Added note that fn.request_get and fn.perform_http_get are only available to administrators who have an Access Profile set to Full Access.
	Advanced Configuration Guide: Release 25.2	HTTP functions	Added note that fn.request_get and fn.perform_http_get are only available to administrators who have an Access Profile set to Full Access.

25.2: EKB-25035: Expose “Webex User Model Filter Criteria” in Site Defaults

Feature	Document	Doc link	Doc change
25.2: EKB-25035: Expose “Webex User Model Filter Criteria” in Site Defaults	Core Feature Guide: Release 25.2	Site defaults	Updated site defaults for the “Webex User Model Filter Criteria” field.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	Site defaults	Updated site defaults for the “Webex User Model Filter Criteria” field.

25.2: EKB-24960: Ability to search Webex logs

Feature	Document	Doc link	Doc change
25.2: EKB-24960: Ability to search Webex logs	Core Feature Guide: Release 25.2	Cisco Webex App users	Added note that Automate also allows for the periodic logging and inspection of changes made to data directly in the Webex Control Hub.

25.2: EKB-24946: Add ability to load share across specific device pools in a site when adding phone via Cisco Quick User

Feature	Document	Doc link	Doc change
25.2: EKB-24946: Add ability to load share across specific device pools in a site when adding phone via Cisco Quick User	Core Feature Guide: Release 25.2	Cisco Quick User	Added a note that where multiple device pools are available at a site, a load balance check is available on the number of phones using the Device Pools in order to assign the phone to the least used device pool.

25.2: EKB-24758: Create Global Settings to update all PULL_SYNC_DELETE_THRESHOLD_xxx macros

Feature	Document	Doc link	Doc change
25.2: EKB-24758: Create Global Settings to update all PULL_SYNC_DELETE_THRESHOLD_xxx macros	Core Feature Guide: Release 25.2	Global settings	Added Pull Sync Delete Threshold settings to the Global Settings, Enabled Services tab.
	Advanced Configuration Guide: Release 25.2	Global settings	Added Pull Sync Delete Threshold settings to the Global Settings, Enabled Services tab.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	Global settings	Added Pull Sync Delete Threshold settings to the Global Settings, Enabled Services tab.

25.2: EKB-24651: Add reference list to Webex CC models

Feature	Document	Doc link	Doc change
25.2: EKB-24651: Add reference list to Webex CC models	Core Feature Guide: Release 25.2	Global settings	New global setting for Webex, allowing retrieval of Cisco Webex Contact Center device model references from Control Hub.
	Advanced Configuration Guide: Release 25.2	Global settings	New global setting for Webex, allowing retrieval of Cisco Webex Contact Center device model references from Control Hub.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	Global settings	New global setting for Webex, allowing retrieval of Cisco Webex Contact Center device model references from Control Hub.

25.2: EKB-24584: Remove validation preventing admins from updating their own menu layout and dashboard

Feature	Document	Doc link	Doc change
25.2: EKB-24584: Remove validation preventing admins from updating their own menu layout and dashboard	Core Feature Guide: Release 25.2	Introduction to Automate dashboards	Added a note that administrators have permissions to modify their own menu layouts and dashboards.
	Core Feature Guide: Release 25.2	Menu layouts	Added a note that administrators have permissions to modify their own menu layouts and dashboards.

25.2: EKB-24435: Voicemail Relation: Update FDP for Callhandler fields

Feature	Document	Doc link	Doc change
25.2: EKB-24435: Voicemail Relation: Update FDP for Callhandler fields	Core Feature Guide: Release 25.2	Call handler	The Voicemail relations FDP has been updated for call handler fields. Removed ObjectId and CallhandlerOjectId fields, and renamed the title of the TargetHandlerObjectId field to just Target Handler.

25.2: EKB-24394: Update E164 multi association to support adding additional E164 ranges

Feature	Document	Doc link	Doc change
25.2: EKB-24394: Update E164 multi association to support adding additional E164 ranges	Core Feature Guide: Release 25.2	E164 associations ( N to 1 DN )	Added details on the E164 multi association support for adding additional E164 ranges.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	E164 associations ( N to 1 DN )	Added details on the E164 multi association support for adding additional E164 ranges.

25.2: EKB-24317: Update chart font configuration

Feature	Document	Doc link	Doc change
25.2: EKB-24317: Update chart font configuration	Core Feature Guide: Release 25.2	Dashboard management reference	Added font size and weight settings for different chart types on dashboards.

25.2: EKB-24245: GUI unresponsive during security scan

Feature	Document	Doc link	Doc change
25.2: EKB-24245: GUI unresponsive during security scan	Platform Guide: Release 25.2	System Intrusion Detection	Added details on the new service available to manage SYN flood attacks

25.2: EKB-24140: Deprecate screen command and replace with tmux

Feature	Document	Doc link	Doc change
25.2: EKB-24140: Deprecate screen command and replace with tmux	Installation Guide: Release 25.2	Using the tmux command	Added details on the “tmux” command replacing the “screen” command.
	Upgrade Guide with ISO and Template: Release 25.2	Using the tmux command	Added details on the “tmux” command replacing the “screen” command.
	Platform Guide: Release 25.2	Using the tmux command	Added details on the “tmux” command replacing the “screen” command.

25.2: EKB-23691: Subscriber profile drop-down on “Add Subscriber from Profile” should filter on enabled services

Feature	Document	Doc link	Doc change
25.2: EKB-23691: Subscriber profile drop-down on “Add Subscriber from Profile” should filter on enabled services	Core Feature Guide: Release 25.2	Onboard user (Cisco)	Added a note that profiles are filtered by vendor enabled services for the customer.

25.2: EKB-23523: Consolidate QoS for Webex and Microsoft Teams

Feature	Document	Doc link	Doc change
25.2: EKB-23523: Consolidate QoS for Webex and Microsoft Teams	Core Feature Guide: Release 25.2	Offboarding (Microsoft)	Offboard user is now consolidated for both Microsoft and Webex.
	Core Feature Guide: Release 25.2	Offboard user (Webex or Microsoft)	Offboard user is now consolidated for both Microsoft and Webex.
	Core Feature Guide: Release 25.2	Quick add groups	Offboard user is now consolidated for both Microsoft and Webex.

25.2: EKB-23460: Validate MAC addresses are unique against all clusters inside of a customer or reseller

Feature	Document	Doc link	Doc change
25.2: EKB-23460: Validate MAC addresses are unique against all clusters inside of a customer or reseller	Core Feature Guide: Release 25.2	Global settings	Added a note that If the Global Setting “Prevent Duplicate MAC Addresses for Cisco Phones” is enabled for the current hierarchy, a check will also be carried out for duplicates in all clusters.
	Core Feature Guide: Release 25.2	Cisco phones	Added a note that If the Global Setting “Prevent Duplicate MAC Addresses for Cisco Phones” is enabled for the current hierarchy, a check will also be carried out for duplicates in all clusters.
	Advanced Configuration Guide: Release 25.2	Global settings	Added a note that If the Global Setting “Prevent Duplicate MAC Addresses for Cisco Phones” is enabled for the current hierarchy, a check will also be carried out for duplicates in all clusters.
	Provider HCS Dial Plan Management Support Guide: Release 25.2	Global settings	Added a note that If the Global Setting “Prevent Duplicate MAC Addresses for Cisco Phones” is enabled for the current hierarchy, a check will also be carried out for duplicates in all clusters.

25.2: EKB-23355: Add new caller ID attributes to UserConfig

Feature	Document	Doc link	Doc change
25.2: EKB-23355: Add new caller ID attributes to UserConfig	Core Feature Guide: Release 25.2	Cisco Webex App users	Automate supports 3 new fields added by Cisco to the Users callID API, for the Automate GUI relation/SparkUser: (additionalExternalCallerIdDirectLineEnabled, additionalExternalCallerIdLocationNumberEnabled, additionalExternalCallerIdCustomNumber).

25.2: EKB-23054: Support configuration of font used on the system

Feature	Document	Doc link	Doc change
25.2: EKB-23054: Support configuration of font used on the system	Core Feature Guide: Release 25.2	Manage themes	Added details on the Font dropdown for a theme
	Advanced Configuration Guide: Release 25.2	Manage themes	Added details on the Font dropdown for a theme