Integrate Unity-Call Manager#
Overview#
Integrate Unity-Call Manager is the main tool used to push integration between CUCM and CUC, allowing you to create a SIP integration between Cisco Unified Call Manager (CUCM) and Cisco Unity Connection (CUC).
You can select the following tabs on the Integrate Unity-CallManager page:
UC Publisher Application Selection
Deployment Options
CUCM Global
Unity Port Group
Unity Ports
CUCM Voicemail Pilot
CUCM Voicemail Profile
CUCM Route List
CUCM Route Group
CUCM to CUC Publisher SIP Trunk
CUCM to CUC Subscriber SIP Trunk
Configure the Integrate Unity-CallManager#
In the Automate Admin portal, go to Integrate Unity-CallManager.
Fill out the following fields to auto-populate initial key values:
On the UC Publisher Application Selection tab/panel:
Mandatory. Select an option at Provisioning Target Call Manager.
Mandatory. Select an option at Provisioning Target Unity.
On the Deployment Options tab/panel:
Mandatory. Select an option at Voicemail Service Dial Plan Profile.
Mandatory. On the Deployment Options tab/panel, fill out values for the following:
At Dial Plan Advanced Mode:
Select this checkbox to unlock the fields for dial plan elements. You then have the ability to update those values ‘live’.
Clear this checkbox to return the dial plan elements to the default voicemail dial plan profile values.
Note
You can choose to hide this checkbox from lower level administrators.
At Provision CUCM-Unity in Redundant Mode:
Clear this checkbox to allow this feature to function in single mode; that is, to operate in a similar way to the original voicemail service (Publisher only and no Subscriber trunk).
Select this checkbox to provision in redundant mode. In this mode, you can configure ports on both the Publisher and Subscriber Unity nodes, as well as build a trunk to both Publisher and Subscriber.
Note
The Unity Tenant(s) Present checkbox is selected by default if the Provisioning Target Unity server you selected on the UC Publisher Application Selection tab/panel contains tenants.
View auto-populated settings on the CUCM Global tab/panel - these values auto-populate based on options selected for Voicemail Service Dial Plan Profile on the Deployment tab/panel:
The value for SIP Profile, which assigns the configured settings in this SIP profile to the associated device.
The value for SIP Trunk Security Profile, which assigns a single security profile to multiple SIP trunks in order to apply the configured settings to the SIP trunks.
Complete at minimum the mandatory values on the following tabs:
Unity Port Group tab/panel#
Complete, at minimum, the mandatory fields on this tab/panel:
Phone System - Choose from the drop-down. The phone system settings identify the phone system with which Unity Connection integrates and regulate certain phone system features (integration configuration settings are located in the port groups that belong to the phone system.)
SIP Server Authentication Username - Enter the user name that Unity Connection uses to authenticate with the SIP server (SIP integrations only).
SIP Server Authentication Password - Enter the password that Unity Connection uses to authenticate with the SIP server (SIP integrations only.
Repeat SIP Server Authentication Password - Repeat the SIP Server Authentication Password entered above.
SIP Security Profile (IP Port) - Select the SIP security profile that Unity Connection uses. Default setting = 5060.
Primary CUCM IPv4 Address or Host Name - Enter the IP address (or host name) of the PIMG/TIMG unit that the port group connects to.
Redundant SIP Servers
Call Manager Server IP or Host Name -
Unity Ports tab/panel#
Complete, at minimum, the mandatory fields on this tab/panel:
Publisher Server
This field is auto populated based on the Provisioning Target Unity chosen under Deployment Options.
Publisher Port Count
Subscriber Server
Subscriber Port Count
CUCM Voicemail Pilot tab/panel#
Complete, at minimum, the mandatory fields on this tab/panel:
Pilot Number - Enter a number to identify the voicemail pilot number.
Calling Search Space - Enter an appropriate calling search space. A calling search space comprises a collection of partitions that are searched for numbers that are called from this pilot number.
This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.
Default Voice Mail Pilot for the System - Select this check box if you want to replace the current default pilot number, and make this pilot number the default Voice Mail Pilot for the system.
CUCM Voicemail Profile tab/panel#
Complete the following fields, as required:
Name - Enter a name to identify the voicemail profile.
Description - Enter the description of the profile. The description can include up to 50 characters in any language, but it cannot include double-quotes (“), percentage sign (%), ampersand (&), back-slash (), angle brackets (<>), dollar sign ($), single-quote(‘), open parenthesis [(], close parenthesis [)], slash (/), colon (:), semi-colon (;), equal sign (=), at sign (@), tilde (~), brackets ({ }), or apostrophe (‘).
Pilot - Choose the appropriate voicemail pilot number that is defined in the Voice Mail Pilot Configuration or Use Default. This field is auto populated based on the Pilot Number entered under CUCM Voicemail Pilot.
Voice Mail Box Mask - Specify the mask that is used to format the voice mail box number for auto-registered phones. When a call is forwarded to a voice-messaging system from a directory line on an auto-registered phone, CUCM applies this mask to the number that is configured in the Voice Mail Box field for that directory line.
Make this the default Voice Mail Profile for the System - Select this check box to replace your current default profile, and make this the default profile name.
CUCM Route List tab/panel#
Complete the following fields as required:
Name - Enter a name for this route list. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure that each route list name is unique to the route plan.
This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.
Run On All Active Unified CM Nodes - Select this check box to enable the active route list to run on every node.
Call Manager Group - Choose a CUCM group. The route list registers with the first CUCM in the group, which is its primary Cisco Unified CM.
This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.
CUCM Route Group tab/panel#
Complete the following fields as required:
Name - Enter a name for this route group. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure that each route group name is unique to the route plan.
This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.
Distribution Algorithm - Choose a distribution algorithm from the drop-down:
Top Down - If you choose this distribution algorithm, CUCM distributes a call to idle or available members starting from the first idle or available member of a route group to the last idle or available member.
Circular - If you choose this distribution algorithm, CUCM distributes a call to idle or available members starting from the (n+1)th member of a route group, where the nth member is the member to which CUCM most recently extended a call. If the nth member is the last member of a route group, CUCM distributes a call starting from the top of the route group.
Default = Circular.
CUCM to CUC Publisher SIP Trunk tab/panel#
Complete, at minimum, the mandatory fields on this tab/panel:
Device Name - Enter a device name.
Trunk Device Pool - This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.
Destination IP Address - Choose from the drop-down list.
CUCM to CUC Subscriber SIP Trunk tab/panel#
Complete, at minimum, the mandatory fields on this tab/panel:
Note
This tab displays only if you’ve selected the Provision CUCM-Unity in Redundant Mode checkbox on the Deployment Options tab/panel.
Device Name - Enter a unique device name.
Trunk Device Pool - This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.
Destination IP Address - Choose from the drop-down list.