Inspect the logs to troubleshoot installation

You can inspect the logs to troubleshoot an installation. For example, detailed platform commands display in the execute.log file.

In the execute.log file, log entries for the command execution have a ui column. Log entries that follow these show related commands.

To view only the commands in the execute.log file, open a new console and run the following command:

log follow execute.log | grep " ui "

Note

Logs are rotated and install commands may no longer display after log rotation.

The following list displays examples of installation commands and corresponding ui, and following entries in execute.log.

• app install vmware.

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/bin/scripts.py install 'vmware'
  

• app list.

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/bin/execute get /scripts/
  <timestmp><user><execnum>: run: /opt/platform/bin/execute get /scripts/
  <timestmp><user><execnum>: run: /opt/platform/bin/scripts.py list
  

• database config

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/apps/mongodb/bin/database_helper.py config
  <timestmp><user><execnum>: run: /opt/platform/apps/mongodb/bin/database_helper.py config
  <timestmp><user><execnum>: run: /opt/platform/apps/mongodb/bin/database_helper.py config returned 0
  

• cluster list.

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/bin/execute get /apps/cluster/engine/list
  <timestmp><user><execnum>: run: /opt/platform/bin/execute get /apps/cluster/engine/list
  <timestmp><user><execnum>: run: /opt/platform/bin/execute --app=cluster   get /list
  <timestmp><user><execnum>: run: /opt/platform/apps/cluster/cluster.py list
  <timestmp><user><execnum>: run: /opt/platform/apps/cluster/cluster.py list returned 0
  

• cluster status.

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/bin/execute get /apps/cluster/engine/status
  <timestmp><user><execnum>: run: /opt/platform/bin/execute get /apps/cluster/engine/status
  <timestmp><user><execnum>: run: /opt/platform/bin/execute --app=cluster   get /status
  <timestmp><user><execnum>: run: /opt/platform/apps/cluster/cluster.py status
  

• web service list

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/bin/execute get /apps/nginx/engine/disable
  <timestmp><user><execnum>: run: /opt/platform/bin/execute get /apps/nginx/engine/disable
  <timestmp><user><execnum>: run: /opt/platform/bin/execute --app=nginx   get /disable
  <timestmp><user><execnum>: run: /opt/platform/bin/config.py get --app=nginx disable
  <timestmp><user><execnum>: run: /opt/platform/bin/config.py get --app=nginx disable returned 0
  

• log follow upgrade_db.log

  execute.log:

  <timestmp><user><execnum>: ui - /opt/platform/bin/execute post /apps/services/process/log/engine/log/follow '{"follow":"upgrade_db.log"}'
  <timestmp><user><execnum>: run: /opt/platform/bin/execute post /apps/services/process/log/engine/log/follow '{"follow":"upgrade_db.log"}' --method=os.system
  <timestmp><user><execnum>: run: /opt/platform/bin/execute --app=services:log   post /log/follow '{"follow":"upgrade_db.log"}' --method=os.system
  <timestmp><user><execnum>: run: /opt/platform/apps/services/logviewer.sh follow upgrade_db.log
  

• app template media/<VOSS Automate_template_file>

  execute.log:

  <timestmp><user><execnum> ui - /opt/platform/apps/template_runner/template media/install.template platform
  [...]
  <timestmp><user><execnum> ui - /opt/platform/bin/execute --app=template_runner post /methods/import
      '{"filename":"DummyTestImport.json","import":"DummyTestImport.json"}'
  
  
  Please enter a password for ...
  
  <timestmp><user><execnum>  ui - /usr/bin/docker exec -it voss-wsgi /opt/voss-deviceapi/bin/python
     /opt/voss-deviceapi/src/deviceapi/utils/get_user_password.py set_details sysadmin@sys
  
  [...]
  
  <timestmp><user><execnum>: ui - /opt/platform/bin/execute --app=template_runner post /methods/import
  '{"filename":"UpgradeChecks.json","import":"UpgradeChecks.json -p sys"}'
  
  [...]
  
  '{"filename":"EndToEnd.application.json","import":"EndToEnd.application.json -p sys"}'
  '{"filename":"SYS.json","import":"SYS.json -p sys"}'
  '{"filename":"SYSnoPKG.json","import":"SYSnoPKG.json -p sys"}'
  
  [...]