Webex servers#

Overview#

Webex is a web conferencing facility used for collaboration with colleagues across your organization.

The support for Cisco Webex is as follows:

  • Hosted Webex Cloud

  • Ability to create user accounts and meetings using Webex versions:

    • 6.0 API and 27.00 server

    • 8.0 API and 29.13 server

  • User and Meeting APIs are exposed and available for managing user capabilities. However, system setup, site addition, and meeting functions are done with the Webex application.

Parameters are defined when adding Webex instances of Network Devices on the Admin Portal.

Device Model Mapping#

A data model is maintained in VOSS Automate where its instances map network device types to data models. For example, the network device device/cucm would have a mapping to data/CallManager. These target data models are used to maintain network device data in VOSS Automate, and any of their default connection parameters.

Add a Cisco Webex server#

Important

  • The Webex Admin account on the Webex Control Hub used to connect Automate must have the administrator role: “Full Admin”.

  • If the Webex admin account used to connect Automate to the Webex Control Hub is deleted, it is necessary to re-authenticate Automate using a different account. The token created by the admin user becomes invalid if the admin user is deleted.

This procedure adds and configures a Webex server.

Note

For more information about conferencing, see Introduction to conferencing.

  1. Log in as Provider or Reseller administrator.

  2. Go to the Servers page for Webex, then click the Plus icon (+) to add a new record.

  3. Fill out at least the mandatory fields. See Webex server settings.

  4. Save your changes.

  5. Test the connection to the Webex server:

    • Go to Webex Network Device.

    • Click in the row for the relevant Webex server; then, choose Action > Test Connection.

Webex server settings#

The table describes settings to be configured when adding a Webex server:

Field

Description

Type

Mandatory. The type of Webex server. Read-only. Set to Cloud-Based.

Protocol

Mandatory. Protocol used for communication with the Webex server, either https or http. Default https.

Address

Mandatory. The IP address or hostname of the Webex server, for example, Site-name.webex.com

Port

The port used to communicate with the Webex Server. Defaults to 443.

Site Name

Mandatory if Site ID is not specified. The name of the site to be managed. Usually matches the start of the Webex address.

Site Id

Mandatory if Site Name is not specified. The ID of the site being managed. Typically received from Cisco Webex Site Provisioning group. Provide this field value before testing the connection to the Webex server.

REST URI

Mandatory. Defaults to WBXService/XMLService. The relative URI for the XML service on the Webex server.

WebEx Id

Either the Webex ID or the Email field is mandatory. The Webex administrator ID, used to connect to the server for admin tasks, such as adding or deleting users.

Email

Either the Webex ID or the Email field is mandatory. Required if no Webex ID is provided. A valid email address for the administrator.

Password

Mandatory. The password for the administrator with the supplied Webex ID.

Version

Supported Webex server versions. Supported server versions can be either 27.00 or 29.13.