Cisco UCM configuration for self-provisioning#

To use self-provisioning, regardless of whether top-down or bottom-up user management is used, you must complete these one-time configuration tasks on Cisco UCM:

  • Ensure that the Cisco UCM, Cisco CTIManager, and self-provisioning IVR services are activated

  • Configure auto registration

  • Create one partition and calling search space unique for self-provisioning

  • Configure an application user and credentials so the system can connect to the IVR self-provisioning service

  • Configure a CTI route point (provides the number that users dial to connect to the IVR)

  • Configure self-provisioning with the application user and CTI route point

Refer to the Cisco UCM documentation for details.