Creating DDIs for voice mail pilot numbers

Tip

Use the Action search to navigate Automate

This procedure creates a DDI for a voice mail pilot number.

Prerequisites:

• Create the voice mail pilot number. Refer to Define a voice mail pilot number.

Perform these steps:

1. Log in to Automate as a Provider, Reseller, or Customer administrator.

2. Set the hierarchy to the customer node containing the voice mail pilot number.

3. Go to Route Patterns.

4. Select Add.

5. Create a new route pattern instance with the following information:

   1. On the Pattern Definition tab, complete the following item:.

      1. CUCM: Select the appropriate Cisco Unified Communications Manager cluster for this route pattern. This should be the cluster on which you created the voice mail pilot.

      2. Route Pattern: +<E.164 number>: Enter an appropriate DDI number.

      3. Route Partition: Cu<customerId>-E164LookUp-PT

      4. Route List: From the drop-down, choose the appropriate route list for the target voice mail pilot number. The pilot number will be in the route list name. Example:

         Cu<customerId>-<voicemail service name><targetVM pilot number>-RL, Cu5-TestVmService1000-RL

   2. On the Called Party Transforms tab, enter a pilot number in the Called Party Transform Mask field; for example, 1000.

6. Select Save.

7. Repeat these steps for each voice mail pilot number.

   Note

   This route pattern needs to be deleted from the Route Patterns page before the voice mail pilot can be deleted. This is because this new route pattern will still reference the pilot-specific route list, causing the voice mail pilot number delete workflow to fail. If this occurs, delete the route pattern and attempt to delete the voice mail pilot again.