Webex App Sync#

Default Webex Calling Data Sync#

The default Webex Calling sync that is used to sync Webex Calling data and is available from the Data Sync list applies:

  • Model Type List: SparkDataAllMTL

  • Synchronization Order: SparkDataSyncOrder

This list type contains an empty ``exclusion`` list, in other words, no device model instances are not synced. If there is a requirement for models to be excluded, then this list can be updated.

The default synced models are:

device/spark/Organization
device/spark/Role
device/spark/License
device/spark/CallingProfile
device/spark/WorkspaceLocationFloor
device/spark/WorkspaceLocation
device/spark/LocationFloor
device/spark/Location
device/spark/User
device/spark/UserConfig
device/spark/Place
device/spark/Device
device/spark/Group
device/spark/Team
device/spark/Room
device/spark/Number
device/spark/AutoAttendants
device/spark/CallPickup
device/spark/LocationCallingDetails
device/spark/CallParkGroup
device/spark/Announcements
device/spark/Schedules
device/spark/CallParkExtensions
device/spark/HuntGroup
device/spark/WorkspaceCallSettings
device/spark/ActivateDevice
device/spark/Floor

Sync existing Cisco Webex users for the customer#

Two methods for syncs:

  • On the Customer Access page, click Action > Sync Webex App Users

  • Run a sync by executing SyncSpark[Customer] (via Administration Tools > Data Sync).

Important: To properly sync in calling behavior settings, ensure the sync setting, Quick Import, is set to False (disabled), and Refresh Existing (Changed) Data is set to True (enabled) on all data syncs that include the device/Spark/user model. By default, these are:

  • SyncSparkUsersXXX, and

  • SyncSparkXXXX

These are the default settings for the device/spark/User syncs, but it is important to ensure they correctly configured before syncing in users.

  • Webex numbers are synced in and maintained in device/spark/Number and the Number Inventory.

    Numbers of synced Cisco Webex users have: status: Used, usage: User and vendor: Webex Calling in the Number Inventory. See Number Status and Usage.

  • Licenses are synced and maintained in device/spark/License.

  • Locations are synced - see: Webex Locations.

  • Rooms, Teams and Groups details are synced in as read-only data to device/spark/Room, device/spark/Team and device/spark/Group respectively.

  • Calling is synced in to device/spark/UserConfig, where the settings can be managed per user if the assigned license of which is “Webex Calling - Professional”.