Force User Password Change

You can use a credential policy to force users to change their passwords on initial login. However, an administrator can manually force a user password change on the next login attempt.

To manually force a password change:

1. Log in as provider, reseller, or customer administrator.

2. Choose User Management > Users.

3. Click the user whose password you want to be changed on the next login attempt.

4. Click the Account Information tab.

5. Select the Change Password on Next Login check box.

6. Click Save.

   The next time the user attempts to log in, they are prompted to change their password. Once the password is changed the Change Password on Next Login check box is cleared.