View and Update LDAP Authentication Users#

All users that use LDAP for authentication are displayed on the Users form (default menu User Management > Users). This list includes users that use LDAP for authentication only, and users that have been synced from LDAP.

Note

To view LDAP Authentication Users only, filter the list to display LDAP users.

Perform the following steps:

  1. Log in as provider, reseller, or customer administrator.

  2. Choose User Management > Users.

  3. Filter on the Sync Source column to display LDAP users.

  4. Click Add to add a new LDAP user or select an existing LDAP user to update. For each user that uses LDAP for authentication the following information is displayed on the Account Information tab:

Field

Description

LDAP Server

The LDAP server being used for authentication.

LDAP Username

Matches the value of the LDAP authentication attribute which is specified in the User Model Type field of the LDAP User Sync configuration.

  1. To disable LDAP authentication for a user, select the user and click Delete. LDAP Authentication for the user is removed from the Users list. Local authentication is used for the user to log in.

  2. To update LDAP authentication for a user, select the user, make the updates and click Save. You can update only the LDAP Username field. However, LDAP authentication fails if the corresponding change is not also done on LDAP.