Deployment Recommendations

To prevent unexpected provisioning errors, data syncs must sync userid to VOSS Automate uniquely. In other words avoid having the same userid multiple times in VOSS Automate from different CUCM devices, even if at different hierarchy levels. It is acceptable to have duplicates in different customers.

For multi-cluster call routing, the SRND recommendations around multi-cluster deployments should still apply. For three or more leafs, an SME cluster should be deployed.