Force Administrator Password Change

You can use a credential policy to force administrators to change their passwords on initial login. However, an administrator at a higher hierarchy level can manually force an administrator to change password on the next login attempt.

To manually force an administrator to change their password:

1. Log in as provider, reseller, or customer administrator.

2. Choose User Management > Admins.

3. Click the administrator whose password you want to be changed on the next login attempt.

4. Click the Account Information tab.

5. Select the Change Password on Next Login check box.

6. Click Save.

   The next time the administrator attempts to log in, they are prompted to change their password. Once the password is changed the Change Password on Next Login check box is cleared.