Introduction to User and Subscriber Syncs

Overview

Users pushed to Cisco Unified Communications Manager (CUCM) are synced between the user management and subscriber management functions of VOSS Automate. Adding, updating, or deleting a user in one place is automatically reflected in the other.

Subscribers and Default Entitlement Profiles

New users added to VOSS Automate using Subscriber Management are checked for entitlement against the nearest default entitlement profile, located above the site where you’re adding the user.

If no default entitlement profile exists, no restrictions apply to this user. If a default entitlement profile is found, and the user you’re adding has devices or services to which this user is not entitled (based on the default entitlement profile), the user add will fail.