Manage System Settings#

Administrators at provider level as well as hcsadmin administrators have access to a System Settings menu under Administration Tools.

Transaction Log Level

Provider level and hcsadmin administrators can modify the Transaction Log Level - the level of verbosity of transaction logs.

The setting is available as a global setting to high level administrators who have access to the data/Settings model. When an administrator first opens System Settings, the displayed value (default: Info) for the Transaction Log Level is the default in the global setting.

For a description of the available log levels, see: Transaction Log Levels

The settings are:

  • Disabled

  • Error

  • Warning

  • Info

  • Verbose

  • Debug

The purpose of the setting is so that the log level can be changed according to need, for example to Verbose so that more details are available for immediate troubleshooting and customization work.

Note

A Notes section and warning is shown if the level is set to Verbose or Debug, reminding administrators that the retention period of such logs is shorter due to their increased size, which consequently reduces the date range of available logs for troubleshooting.

A typical use of this setting would be for troubleshooting: when a problem is encountered on a system and detailed logs need to be obtained. The steps could then be:

  1. Toggle the log level to Verbose.

  2. Reproduce the issue causing the problem.

  3. Export the logs and forward them to VOSS support.

  4. Toggle the log level back to Info.