Services

Voice Mail

provider-only

Only in the Provider deployment

• Create Voice Mail Service
• Associate Voice Mail Services to Customer
• Disassociate Voice Mail Services from Customers
• Delete Voice Mail Service
• Create a Voicemail Pilot Number
• Associate a Voicemail Pilot Number to a Site
• Disassociate Pilot Number from a Site
• Delete a Voice Mail Pilot Number

Contact Center Service

provider-only

Only in the Provider deployment

• Configure Contact Center Server Using CUCM
• Built-in-Bridge
• Configure the Built-in-Bridge
• Enable or Disable the Built-in-Bridge
• How to Set Up a Contact Center Server
• Edit Contact Center Servers
• Delete Contact Center Servers
• How to Set Up a Contact Center Service
• Edit Contact Center Services
• Delete Contact Center Services
• Conditions / Restrictions: Overview
• Configure CTI Port
• Tag CTI Port as Contact Center Agent Line

Intelligent Proximity for Mobile Voice

provider-only

Only in the Provider deployment

• Configure Intelligent Proximity for Mobile Voice in VOSS Automate

Auto Attendant (Call Handler)

• Call Handler
• Call Handler (Auto Attendant) Schedule
• Create a Call Handler (Auto Attendant) Schedule
• Modify a Call Handler (Auto Attendant) Schedule
• Manage Greeting Files

Cisco Unity Connection Localization

• Cisco Unity Connection Localization
• Add a Language Filter
• Add a TimeZone Filter