Cisco Unity Connection Sync

User related services such as Unified Messaging, Alternate Extension, etc. are only imported when the User is added or if there is a modification done to the User, e.g. First Name, Last Name, Email address, etc.

If services are added directly to the User on Cisco Unity Connection, e.g. when adding Unified Messaging, this service will not be imported when running the next full import from CUC. To import these services a Model Type List must be applied to the Data Sync to target the required Model Types. A default Model Type list CUCXN Overbuild Resources exists for this purpose, which includes the following model types:

• device/cuc/User

• device/cuc/UserPassword

• device/cuc/UserPin

• device/cuc/AlternateExtension

• device/cuc/SmtpDevice

• device/cuc/SmsDevice

• device/cuc/PagerDevice

• device/cuc/PhoneDevice

• device/cuc/HtmlDevice

• device/cuc/Callhandler

• device/cuc/CallhandlerMenuEntry

• device/cuc/CallhandlerTransferOption

• device/cuc/Greeting

• device/cuc/MessageHandler

• device/cuc/ExternalService

• device/cuc/ExternalServiceAccount