Using Device Models to Manage FAC#

Overview#

You will typically use device models to manage Forced Authorization Code (FAC) if you want to manage FAC codes within the context of a given cluster (or only have single cluster deployments).

You can add, modify, or delete FAC codes in the system, including via the bulk management tools in VOSS Automate. If there won’t be large number of FAC codes implemented and/or this remains an advanced administration task, this might be the best approach.

To manage FAC codes using this method, select the FAC Codes menu (exposed via the device/cucm/FacInfo device model):

Add a FAC Code#

  1. Browse to the appropriate hierarchy level for the FAC code (e.g. Customer or Site).

  2. Navigate to the FAC Code menu item which will give a list of existing codes.

  3. Click Add. If there is more than one Unified CM cluster at that hierarchy, then you will get a pop-up to choose the appropriate cluster.

  4. Enter the details of the FAC code to be added in the form and click Save.

Modify an Existing FAC Code#

  1. Navigate to the FAC Code menu item which will give a list of existing codes. Use the filters and/or hierarchy breadcrumb to locate the code to modify and then select it.

  2. Edit the settings and click Save.

Delete an Existing FAC Code#

  1. Navigate to the FAC Code menu item which will give a list of existing codes.

  2. Use the filters and/or hierarchy breadcrumb to locate the code(s) to delete.

  3. You can either select the code(s) from the list view via the check boxes and click Delete OR open the appropriate code and click Delete.