Introduction to Conferencing#

VOSS Automate supports the following conferencing services:

Site administrators manage the conferencing credentials of users if a Conferencing server is available at the site level. The Conferencing server on which users are administered can be identified with the Network Device Reference of the site, or else (according to the common reference resolution process) with the first such server in the current or higher up hierarchy level.

The default Conferencing input form that provides the interface to Conferencing users displays the minimum of Conferencing user properties that are mandatory. The Field Display Policies and Configuration Templates for this Conferencing input form can be modified according to the suggested customization procedure for Policies and Templates.

For Conference Workflows to function, make sure that the following is done at the Customer:

  • A Conferencing server is added.

  • The Conferencing server is added to a Network Device List (NDL).

  • The required site references the relevant NDL.

WebEx Conferencing for Subscribers#

If conferencing was added for a Subscriber user when the Subscriber was added, the WebExId is defaulted to the userid. Note that the WebEx user properties that are shown on the Subscriber form may not correspond with those shown on the Conferencing input form. If the Conferencing feature is to be added for an existing subscriber, make sure that the WebExId is the same as the userid.