Add a Country Dial Plan to a Deployed Customer Dial Plan#

Use this procedure to enable another country dial plan for a customer that already has a dial plan deployed.

  1. Log in as a provider administrator.

  2. Select Dial Plan Management > Advanced Configuration > Associate Custom Dial Plan Schema Group.

    Make a note of which Dial Plan Schema Group is currently associated with the customer.

  3. Set the hierarchy path to the customer hierarchy node for which you want to add country dial plan schemas.

  4. Select Dial Plan Management > Advanced Configuration > Dial Plan Schema Group.

  5. Select the schema group currently associated with the customer.

  6. Select Action > Clone.

  7. Click the Country Schemas tab.

  8. Add the two schemas associated with the country dial plan to the dial plan schema group.

    • HcsGenericCustomer<Country>DP-V<version>-SCH: The schema template used to deploy the customer-level country dial plan elements for the target country.

    • HcsGenericSite<Country>DP-V<version>-SCH: The schema template used to deploy the site-level country dial plan elements for the target country.

    Provide the following mandatory information for the two schemas:

    Field

    Description

    Dial Plan Schema Usage

    Select Add Site for both schemas.

    Country Name

    Select the target country.

    Dial Plan Schema Scope

    Select Customer for the customer schema. Select Site for the site schema.

    Dial Plan Schema Name

    Select HcsGenericCustomer<Country>DP-V<version>-SCH for the customer schema.

    Select HcsGenericSite<Country>DP-V<version>-SCH for the site schema.

    Note

    Add more country dial plan schemas as needed by the customer.

  9. Click Save. An instance of the schema group with the additional country dial plan schemas is created at the customer level. It has the same name as the schema group from which it was cloned. However, the schema group at the customer level is used rather than the instance at a higher hierarchy node.

What to Do Next#

Deploy the dial plan on the site that uses the new country dial plans.