Configure Regions#

Overview#

Regions can only be added at a Customer or Site hierarchy level. Regions added directly on CUCM are synced in at the hierarchy level the CUCM is configured at in VOSS Automate.

Regions can be modified or deleted at any hierarchy level. When deleting a region, related regions can’t be removed from a region. They exist until either region is deleted.

Add or Manage Regions#

This procedure adds, edits, and deletes regions.

  1. Log in as Provider, Reseller or Customer administrator.

  2. Go to (default menus) Apps Management > CUCM > Regions.

  3. Choose the hierarchy (Customer or Site).

  4. Choose an option:

    • To delete a region, click on the name of the relevant region, then click Delete. Click Yes to confirm.

    • To edit an existing region, click on the name of the relevant region. Go to step 5.

    • To add a new region, click Add. Go to step 5.

  5. At CUCM drop-down menu, choose or modify the CUCM (network device) for the region.

  6. At the Name field, for a new region, enter a unique name for the region, or to edit the region, update the name, if required.

    Note

    If region is for a CUCM group, use AR_ RSMSimPhone as the region name.

  7. At Related Regions, add or update the following details, as required:

    Option

    Description

    Region Name

    Drop-down menu with list of available regions. This field is mandatory.

    Audio Codec Preference List

    This is a drop-down containing available Audio Codec Preference Lists. The default codec is G.711.

    Audio Bandwidth

    Maximum Audio Bit Rate (kbps). This field is mandatory.

    If region is for a CUCM group, choose 64 kbps (G.711)

    Video Bandwidth

    Maximum Session Bit Rate for Video Calls (kbps). This field is mandatory.

    Immersive Video Bandwidth

    Maximum Session Bit Rate for Immersive Video Calls (kbps). This field is mandatory.

  8. Click Save.