Manage Alternate Numbers and Notification Devices#

To add a new phone number to act as an alternative number or notification device from which you can retrieve Voicemail or Voicemail notifications respectively:

  1. Click the + icon on the Alternate Numbers & Notification Devices screen.

  2. Enter a Description and Number for the phone.

  3. Select or clear the Activate this phone for voicemail retrievals, Activate this phone for voicemail notifications, and Activate this phone for SMS notifications check boxes. Selected = activated. Check boxes available are as configured by your administrator.

  4. Click Save when complete or Cancel to return to the previous screen. The phone details are synchronized with the Voicemail Server, for example Unity Connection.

To remove a number click the Remove icon next to the number you want to remove and then click Save. Alternatively, you can edit the details of an existing number by clicking the Edit (pen) icon, entering a new number and description in the relevant field, and clicking Save. This effectively updates the old number and description with the new information.

To change the status of a check box only, simply select or clear the check box and click Save.

If the phone is configured for simultaneous ring, it can only be modified or removed from the Your Company Phones/Your Mobile Phone Number view. Click the Personal icon next to the number to go to that view.