Microsoft Dial Plan Models

Overview

VOSS Automate supports the ability to predefine dial plan templates for Microsoft data models, and to push the dial plans, on-demand, for a specific customer or site.

Microsoft Dial Plan Models Workflow

To use this feature:

1. Ensure you have the Dial Plan Management Tool menus exposed in the Admin Portal:

   • In the Global Settings, ensure Enforce HCS Dialplan Rules is set to No.

   • Log in with an access profile that has permissions to the Dial Plan Management Tool menus.

   Note

   • The Dial Plan Input Data menu is relevant only for Cisco dial plans.

   • For Microsoft dial plans, include the Microsoft Dial Plan Models menu and Microsoft models in your menu layout.

2. Create the Dial Plan Name

3. Create Data Models

4. Preview a Configured Dial Plan

5. Push a Dial Plan to Customer or Site

At of VOSS Automate version 21.4-PB1, the following Microsoft data models and corresponding device models (Microsoft dial plan elements) are supported:

Device Model	Menu
device/msteamsonline/CsTenantDialplan	Tenant Dialplan
device/msteamsonline/CsOnlinePstnGateway	SBC Gateways
device/msteamsonline/CsOnlinePstnUsage	PSTN Usages
device/msteamsonline/CsOnlineVoiceRoute	Voice Routes
device/msteamsonline/CsOnlineVoiceRoutingPolicy	Voice Routing Policies
device/msteamsonline/CsTeamsTranslationRule	Translation Rules

As of VOSS Automate version 21.4-PB3, additional Microsoft device models have been added to offer providers a one-step in the customer onboarding process: pushing provider-specific dial plan elements as well as Teams polices to the customer’s tenant.

The following Microsoft device models are supported. The equivalent data models have names that match the device model name as follows:

DP_msteamsonline_<device model name>

For example, DP_msteamsonline_CsOnlineVoicemailPolicy.

Device Model	Menu
device/msteamsonline/CsCallingLineIdentity	Calling Line Identity [1]
device/msteamsonline/CsOnlineVoicemailPolicy	Online Voicemail Policies
device/msteamsonline/CsTeamsCallingPolicy	Calling Policies
device/msteamsonline/CsTeamsCallParkPolicy	Call Park Policies
device/msteamsonline/CsTeamsEmergencyCallingPolicy	Emergency Calling Policies
device/msteamsonline/CsTeamsEmergencyCallRoutingPolicy	Emergency Call Routing Policies
device/msteamsonline/CsTeamsEnhancedEncryptionPolicy	Enhanced Encryption Policies

[1]

When adding an instance by creating a data model (Create Data Models) and if Calling ID Substitute is set to Resource Account, a Resource Account which has a number can be selected.

The Calling Party Name is also visible and can be configured.

Related Topics

• Cisco Custom Dial Plans

• Dial Plan Management Tool

• Dial Plan Viewer

• Dial Plan Maintenance

• Cisco Dial Plan Models

Create the Dial Plan Name

1. Go to Dial Plan Management Tool > Dial Plan.

2. Click Add.

3. Fill out a dial plan name, and a description.

4. At Dial Plan Type, choose an option, either Global, Site, or Multi-tenant / Shared Architecture.

5. Save.

6. Next steps: Create the data models, with their data.

   

Create Data Models

Once you have a dial plan name you can create the data models with data in them.

1. Go to Dial Plan Management Tool > Microsoft Dial Plan Models.

2. Click on the relevant model.

3. Click Add.

4. Fill out data for the model:

   • Choose the dial plan name.

   • Configure data for the model.

     Note

     You can also use macros to add values in some fields.

   

5. Save.

   The details you provided goes to the data model.

6. Next steps: Repeat this procedure to fill out data for any other models (if required) to build out your dial plan, then preview the dial plan you configured.

Preview a Configured Dial Plan

You can preview dial plans via the Dial Plan Viewer, which provides a read-only view of all data model entries added to a selected dial plan name.

Note

The Dial Plan Viewer displays read-only data. You cannot add or update any model entries via the Dial Plan Viewer. You can modify your data entries via the menus, then return to the viewer to see your changes, if required.

If you have data model entries added to a dial plan name for both Cisco and Microsoft dial plan models, these are all accessible for inspection in the tabs of the Dial Plan Viewer.

1. Go to Dial Plan Management Tool > Dial Plan Viewer.

2. In the Dial Plan Viewer summary list, click on the relevant dial plan name.

   

3. The tabs of the Dial Plan Viewer display the data for each data model entry created for the selected dial plan name.

   Note

   A dial plan can contain entries for both Cisco and Microsoft dial plan models, allowing you to push dial plans to both CUCM clusters and to the Microsoft tenant (for Microsoft Teams).

   

4. Next steps: Push the dial plan, to a customer or to a site.

Push a Dial Plan to Customer or Site

The Dial Plan Management Tool can push dial plan data to a customer or to a site, to the Microsoft tenant and to CUCM clusters, depending on the hierarchy where you created the dial plan, and on the data model entries included in your dial plan.

Important

If your dial plan is configured at a specific customer hierarchy, you’ll need to push it from that hierarchy. If a dial plan is added at a site, it must be pushed to the site at that hierarchy.

1. Choose the hierarchy where you added your dial plan (a customer or site).

2. Go to Dial Plan Management Tool > Dial Plan Maintenance.

3. At Dial Plan Name, select the name of the dial plan you wish to push to the site or customer.

   Note

   The Dial Plan Name drop-down lists dial plan names added to the current hierarchy.

   

4. From Target Call Manager Cluster and Target Microsoft Tenant, choose the relevant target destination for the dial plan, either a CUCM cluster or a Microsoft tenant, or both, provided you have these added to your system.

5. From the Operation drop-down, choose an option, either Push Dial Plan or Remove Dial Plan. To push your dial plan, select Push Dial Plan.

6. Click Save.

   The relevant workflows are triggered to determine the content of the dial plan you defined. The dial plan data is pushed to the target (CUCM cluster or Microsoft tenant, as applicable).

   For Microsoft, the dial plans are added to the Microsoft Tenant in VOSS Automate (accessible via the default menus as MS Teams Dial Plan Management > Tenant Dialplan), and the dial plan details are also updated to the Microsoft Teams cloud portal.