Line Delete Preferences#

When deleting a phone, device profile, or remote destination profile from VOSS Automate, the line or lines (Cisco UCM lines) in use by the phones or devices are not automatically deleted.

Line Delete Preferences allow a Reseller (or higher) administrator to define whether the lines are deleted when deleting the phone or device, or updated (using values contained in a specified configuration template).

You can configure the following, via (default menus) Customizations > Line Delete Preferences):

  • Allow deletion of a line

  • Allow update of a line

  • Configuration template to use for update (if enabled)

When:

  • a phone, device profile or remote destination profile is deleted

  • a line is deleted or changed from a phone, device profile or remote destination profile

then the following logic applies:

Allow Line Deletion if unused

  • If the line is not shared with another phone or device, the line is deleted and the number inventory updated. See Lines.

  • If the line exists on another phone belonging to the same user as the deleted device, no action is taken.

  • If the line is shared with an MGCP Gateway Endpoint, no action is taken.

Allow Line Update after Device Deletion

  • If the line is not shared with another phone or device, the line is updated with the details from the selected configuration template.

  • If the line is shared with another phone or device belonging to another user, the line is updated with the details from the selected configuration template specified in Line Update Configuration Template name.

  • If the line is shared with another phone or device belonging to the same user, no update is performed.

Note

To determine the user associated with a phone, the owner ID must be set on the deleted phone.

Affected Models

  • Model Type: device/cucm/Phone

    • Operation: Delete

    • Phase: Post Execution

    • Workflow: LineDeletion_PhoneDataSync_PWF

    • Synchronous: False

  • Model Type: device/cucm/DeviceProfile

    • Operation: Delete

    • Phase: Post Execution

    • Workflow: LineDeletion_PhoneDataSync_PWF

    • Synchronous: False

  • Model Type: device/cucm/RemoteDestinationProfile

    • Operation: Delete

    • Phase: Post Execution

    • Workflow: LineDeletion_PhoneDataSync_PWF

    • Synchronous: False