Add Subscriber from Profile#

Microsoft Cisco

To add a subscriber from a subscriber profile:

  1. In the Admin Portal, go to (default menus) Subscriber Management > Add Subscriber from Profile.

    Note

    In a single vendor or multi vendor environment, you can also locate this menu via (default menus) the Multi Vendor Subscribers edit form, or search for Add Subscriber from Profile in the Admin Portal search bar.

  2. Select the relevant site.

  3. On the Add Subscriber from Profile page, select the username (mandatory).

    Note

    The page changes to display the selected user’s existing services (read-only fields), and editable fields to fill out the subscriber details.

  4. At Subscriber Details, fill out the first name, last name (mandatory), email address, and mobile number.

  5. Fill out a password and a PIN.

    Note

    • The corresponding CUCM, CUC, and WebEx user password will be set with this password.

    • The corresponding CUCM and CUC user PIN will be set with this PIN.

  6. At the Use generated phone name checkbox, if the selected subscriber profile has voice service enabled, define whether to have the system generate a random phone name.

  7. At the Use next available line checkbox, define whether to use the next available line from the inventory.

  8. At the Subscriber Profile drop-down, select the subscriber profile to use for configuring the subscriber.

    Note

    The subscriber profiles available in the drop-down depend on the user type and environment. The system generates the appropriate subscriber profiles based on the username you choose. For example, lets say you wish to onboard an unlicensed user from Microsoft Azure, where Microsoft Teams is not yet provisioned, then, when selecting the user, the system lists the relevant subscriber profiles for adding and provisioning the subscriber.

  9. Save your changes.

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